Johanna Baldwin

Process efficiency goal driven repeat achiever of excellence with 20 years of leadership experience. Resilient and resourceful problem-solver with ability to exercise sound judgement with a sense of urgency. Effective leader with an innate ability to help others achieve career success and a talent for motivating colleagues. Methodical Process Improvement Manager focused on developing analytical models and proactive solutions to different process issues. Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.

• Certified Payroll Professional, GE Corporate
• Project Management Professional, Project Management Institute of Learning
• Certified Six Sigma Black Belt, Assurant Specialty Property
• Certified Six Sigma Green Belt, GE Corporate

• Achieved 2019 CEO Equity Award by completing Private Flood Initiative to design and execute process for short and long term solutions with accuracy and efficiency.
• Achieved 2016 CEO Equity Award - Chase Flood Review.
• Achieved 2012 CEO Equity Award through effectively leading and managing the Hurricane Sandy Lender relief program and directly working with the DFS with oversight of 5 boroughs.
• Recognized with an all expense paid trip for two to Maui for implementing a process change yielding a direct cost reduction of over 2M in 2010.