Johanna Cartagena
Laurel
Summary
Highly motivated and detail-oriented employee seeking a receptionist position. Possesses strong knowledge of medical terminology and has great interpersonal communication skills. Developed strong organizational and administrative skills in fast-paced environment. Eager to learn and apply new knowledge with skill and efficiency.
Overview
3
3
years of professional experience
Work History
POS Clerk
Sarku Japan
08.2022 - 12.2025
- Processed customer orders efficiently, ensuring accuracy and timely service.
- Managed inventory levels, assisting in stock replenishment and organization.
- Assisted in resolving customer inquiries and complaints effectively.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Completed Opening/Closing establishment duties.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Trained new clerks on company procedures and software tools, effectively contributing to their integration into the team.
Education
Associate of Applied Science - Radiology
Prince George's Community College
Upper Marlboro, MD05-2028
High School Diploma -
Laurel High School
Laurel, MD06-2023
Skills
- Customer communication & satisfaction
- Telephone etiquette
- Multitasking
- Cash handling & management
- Interpersonal communication skills
- Point of sale operation
- Time management
- Flexible and adaptable
- Teamwork and collaboration
- Task prioritization
- Inventory assessment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
POS Clerk
Sarku Japan
08.2022 - 12.2025
Associate of Applied Science - Radiology
Prince George's Community College
High School Diploma -
Laurel High School