Leidy Johanna Castano Estrada
Morris,MN
Summary
Highly skilled and reliable worker with exceptional physical stamina. I am a flexible, hard working, punctual, and a professional individual. Excellent customer service.
Dedicated professional with strong customer service and effective communication skills. Experienced in de escalation.Committed to maintaining safety compliance and supporting team success. calm under pressure, exceptional communication, and quick decision-making skills. Bilingual.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Courier Runner
AI Partners
Morris, MN
07.2025 - Current
- Deliver packages efficiently across designated routes.
- Communicate with dispatch to confirm delivery instructions.
- Maintain accurate logs of deliveries and pickups.
First responder
Old castle infrastructure
Hancock, MN
07.2016 - 11.2024
- Provide first aid when necessary.
- Responded to emergency calls with urgency and professionalism.
- Assisted in the stabilization of injured individuals at incident scenes.
- Collaborated with team members to coordinate rescue operations efficiently.
Wet cast laborer/Concrete Patcher
Hancock Concrete
Hancock, US
04.2018 - 07.2024
- Use wire to make cages while using hand and power tools.
- Transported and lifted cages from one department to the other.
- Set up for pipe pouring.
- Trained in making straw cages
- Cleaned and organized work areas to ensure operational efficiency.
- Collaborated with team members to complete daily tasks effectively.
- Mixed concrete ingredients according to project specifications.
- Performed routine maintenance on tools and equipment as needed.
- Supported site supervisors in managing workflow and logistics tasks.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Worked with team members to ensure efficient workflow throughout the day.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Promise Fellow
Boys & Girls Clubs of America
Duluth, US
09.2016 - 02.2018
- I assist youth in reaching their full potential and set them on a trajectory for high school graduation and life long success.
- I provide help with homework, art classes, and extra curricular activities.
Teacher Assistant
Anna's Bananas Daycare and Preschool
Northfield, US
09.2016 - 06.2017
- Reinforce lessons presented by the teacher.
- Enforce class and school rules to help students to follow proper behavior.
- Help teachers with record keeping and proper charting.
- Light janitorial work.
Youth Counselor
Heartland Girls' Ranch
09.2014 - 10.2015
CNA - Certified Nursing Assistant
Divine Home Healthcare, Inc.
10.2013 - 09.2015
Sales Consultant
Cohens fashion Optical
Queens, US
11.2008 - 08.2009
- Patient record keeping, sales representative.
- Provide Excellent customer service.
- Bilingual, able to read, write and speak in English and Spanish.
Department Leader and Quality Control
American Standard
03.2016
Education
CNA - Medical
Alexandria Technical College
Alexandria, Minnesota, MN 08.2007 - 09.2005
Diploma -
Morris Area Secondary
Skills
- Customer Service
- Caregiving
- Team collaboration
- Conflict resolution
- Time management
- Safety compliance
- Problem solving
- Effective communication
- Strong communication skills
- Self-motivation and discipline
- Safe driving practices
- Patience and perseverance
- Verbal and written communication
- Multitasking and organization
- Attention to detail
- Attention to confidentiality
- Problem-solving
- Relationship building and rapport
Certification
N/a
Additional Information
Excellent Leadership skills, Time management, Punctual, Ability to see bigger picture, Independent and work well in group setting, Ability to multitask and work under pressure, Read, write and speak English and Spanish.
Languages
Fluently read, write, and speak Spanish and English
Groups
First responder, 07/01/16, Present, Responsible to aid injured employees., Provide first aid when necessary.
Personal Information
Authorized To Work: US
Timeline
Courier Runner
AI Partners
07.2025 - Current
Wet cast laborer/Concrete Patcher
Hancock Concrete
04.2018 - 07.2024
Promise Fellow
Boys & Girls Clubs of America
09.2016 - 02.2018
Teacher Assistant
Anna's Bananas Daycare and Preschool
09.2016 - 06.2017
First responder
Old castle infrastructure
07.2016 - 11.2024
Department Leader and Quality Control
American Standard
03.2016
Youth Counselor
Heartland Girls' Ranch
09.2014 - 10.2015
CNA - Certified Nursing Assistant
Divine Home Healthcare, Inc.
10.2013 - 09.2015
Sales Consultant
Cohens fashion Optical
11.2008 - 08.2009
CNA - Medical
Alexandria Technical College
08.2007 - 09.2005
Diploma -
Morris Area Secondary