Highly effective and efficient Senior Human Services Analyst with the Manatee County Government's Community and Veterans Services Department seeking Program Analyst position. Strives for excellence by diligently adhering to the mission of Manatee County to provide efficient, effective, responsive government that is committed to the core values of accountability, civility, and ethics. Self-starter who works well independently and as part of a well-established team. Adept at utilizing in-depth knowledge of children’s programs across Manatee County to maintain contracts in accordance with the Manatee County Children’s Services Ordinance to provide at-risk children with quality services. Develops, implements, and administers division policies and projects while performs special management reviews, productivity studies, research projects, and statistical analyses to assists agencies and programs to maintain compliance with the high standards for services that Manatee County Government, and its citizens, expect for their children.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Human Services Analyst
Board of County Commissioners for Manatee County
06.2022 - Current
Spearhead the creation, implementation of new projects to identify gaps in current human services and interpret and present on the results.
Develops, implements, and administers division policies and projects. Performs special management reviews, productivity studies, research projects, and statistical analyses.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Interprets Federal, State, and County regulations and guidelines on programmatic and administrative matters for grant program applicants and recipients, including non-County agencies for which the County Commission acts as grantee or grantor.
Monitors Federal and State legislation to determine impacts on the County's funding and programs. Prepares explanatory materials for public education and workshops.
Including all job duties and responsibilities listed in Human Services Analyst Job Description.
Human Services Analyst
Board of County Commissioners for Manatee County
01.2021 - 06.2022
Integrates Manatee County Government’s processes to effectively manage contracts while ensuring compliance with Children’s Millage Ordinance to provide for the operation of programs that benefit the lives of Manatee County’s neglected, abused, at-risk, or economically disadvantaged children.
Provide contract management services throughout all aspects of contract life cycle activities including reviewing funding applications, negotiation of contract conditions, coordination of contract implementation, monitoring operations for contract compliance, and provision of technical assistance.
Evaluate and enhance program services by providing clarification and guidance on contractual requirements and standards by offering recommendations and examples of best practices programs can incorporate to enhance services and optimize results to address priority issues in the community to ensure programs are performing effectively and in compliance with Federal, State, and County Regulation as applicable for all programs for whom the County Commission acts as grater/grantor.
Compile and analyze both community and program information through personal interviews, surveys, direct observation, and written documentation to provide detailed oral and written informational reports and clear recommendations on each community issue or program reviewed.
Interface with advisory board members, Manatee County Government Staff, agency and program staff, and the public stakeholders throughout the contract life cycle to provide regular updates on outcomes and results.
Create networks and enhance partnerships to establish and maintain strong working relationships with community providers, advisory board members, County Commissioners, staff, stakeholders, and public.
Facilitate development of new talent by leading, training, and mentoring newly hired Human Services Analysts.
CAT Team Case Manager, Targeted Case Manager, and Mentor
Centerstone of Florida
05.2008 - 12.2020
Provided targeted case management, support, and mentoring services to clients in a wrap-around service model for an intensive-outpatient treatment team with responsibilities including: Compliance coordination to ensure that clients and families consistently adhere to program guidelines and active participation and attendance in all aspects of the program
Maximized client engagement by obtaining and processing collateral information and collaborated with clients’ families, support systems, outside providers and involved agencies regarding progress in treatment and continuity of care
Coordinated, facilitated, and lead internal and external staffings regarding progress in treatment and continuity of care with multidisciplinary teams
Served as liaison, consultant, and trainer on behalf of Centerstone for school systems, local and state providers, law enforcement, and families on mental health and behavioral issues, diagnosis, evidence-based best practices, and advocacy for child and family’s rights and needs
Crisis management, safety planning, and on-call support
Education
Bachelor of Arts - Psychology, Child Development, American Sign Language
University of South Florida
Sarasota-Manatee, FL
12.2012
Associate in Arts Degree - Psychology, Child Development, Early Childhood Education
Manatee Community College
Bradenton, FL
05.2010
Skills
Proficient in working independently with minimal supervision, demonstrating strong organizational skills, attention to detail, and the ability to manage multiple tasks and meet deadlines effectively
Skilled in influencing others on policies, practices, and procedures through exceptional written and verbal communication, as well as strong interpersonal and public presentation skills Capable of interacting professionally and effectively with staff, management, advisory board members, Board of County Commissioners, and other key stakeholders
Strong analytical and critical thinking skills, with the ability to assess complex situations and develop practical solutions, effectively communicated across various media
Adept at performing under pressure in crisis situations, with the ability to quickly adapt, prioritize tasks, and address needs in fast-paced and dynamic environments
Proven ability to conduct in-depth policy analysis and research, providing actionable recommendations to streamline processes and workflows, enhancing both employee and grant recipient performance and overall efficiency
Consistently demonstrates outstanding ability to inspire and guide individuals and teams toward shared objectives by establishing a clear vision, making confident and strategic decisions, and empowering others to achieve their full potential Consistently fosters a collaborative and positive environment, leading by example with unwavering integrity, resilience, and empathy
Blackbaud Grantmaking Fundamentals Certified, 03/01/21, Re-certified yearly- January 2024
State of Florida Notary Public, 05/31/25, Commission HH126319
Behavioral Health Case Manager, 03/31/25, Florida Certification Board, CBHCM101123
Certified Professional Contract Manager, Currently in Progress with National Contract Management Association
Additional Information
References can be provided upon request.
Timeline
Senior Human Services Analyst
Board of County Commissioners for Manatee County
06.2022 - Current
Human Services Analyst
Board of County Commissioners for Manatee County
01.2021 - 06.2022
CAT Team Case Manager, Targeted Case Manager, and Mentor
Centerstone of Florida
05.2008 - 12.2020
Associate in Arts Degree - Psychology, Child Development, Early Childhood Education
Manatee Community College
Blackbaud Grantmaking Fundamentals Certified, 03/01/21, Re-certified yearly- January 2024
State of Florida Notary Public, 05/31/25, Commission HH126319
Behavioral Health Case Manager, 03/31/25, Florida Certification Board, CBHCM101123
Certified Professional Contract Manager, Currently in Progress with National Contract Management Association
Bachelor of Arts - Psychology, Child Development, American Sign Language
University of South Florida
Similar Profiles
Steven BellSteven Bell
MCAW, Field Services Supervisor at Manatee County Board Of County CommissionersMCAW, Field Services Supervisor at Manatee County Board Of County Commissioners
Development Services Assistant Manager, P&D Dept. at Brevard County Board of County CommissionersDevelopment Services Assistant Manager, P&D Dept. at Brevard County Board of County Commissioners