Johanna Diaz
Glendale,AZ
Summary
Detailed Title Clerk with several years of experience preparing and processing title documents to transfer ownership. Expertise in checking documents for completeness, preparing routine reports and maintaining electronic and paper records. Strong mathematical, customer service and data entry skills.
Overview
5
5
years of professional experience
Work History
Title Clerk
TDC Auto Sales
Tempe, AZ
04.2020 - 11.2021
- Entered title and vehicle information into database.
- Received and processed paperwork for titles, new license plates and renewals.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Organized and prepared tax and title documents to transfer ownership of property.
- Used fax and printer machines to make, file and distribute copies of recorded documents.
- Contacted AZ Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Assisted with preparation and submission of affidavits, deeds and other records for land purchases.
- Contacted appropriate agencies to complete searches, order records and obtain documents.
Auto Title Clerk
Equity Auto Center
Phoenix, AZ
03.2018 - 02.2020
- Handled over 50 used cars registration in the state in which the vehicle will be titled.
- Managed legal paperwork concerning titles to Department of Motor Vehicles.
- Double-checked the right lien holder paid off prior to handling title applications.
- Organized and monitored out-of-state titles.
- Organized and managed all pending title work.
- Arranged payoff checks for trade-ins.
- Contacted Motor Vehicle Department to determine status of pending titles.
- Communicated with customers to resolve common title issues.
- Collected taxes and fees, submitted payments and issued receipts.
- Posted titling transactions and monitored corresponding schedules.
- Processed warranties and prolonged vehicle service contracts as required.
Title Clerk
LD Automotive Group
Phoenix, AZ
01.2017 - 02.2018
- Processed title applications, repossession forms and other necessary paperwork.
- Maintained and managed receipts, release and organization of titles and contracts.
- Released lien and titles according to company principles.
- Performed clinical duties including communicating with clients/customers.
- Handled registration for cars to be titled and submitted data to the state's department of Motor Vehicles.
- Handled vehicle sales, payoff checks for new cars, and trade ins.
Education
MA Certified - Medical Assisting
Apollo College
Phoenix, AZ 05.2001
Some College (No Degree) - Accounting
Maricopa Community Colleges - Glendale Community College
Glendale, AZHigh School Diploma -
Edge Charter High School
Tucson, AZ 05.2000
Skills
- Title processing
- Renewals management
- Temporary tags
- Documentation review
- License plates expertise
- Local record searches
- Document summarization
- Verification
- Teamwork and Collaboration
- Self-Motivated
- Attention to Detail
- Written Communication
- Google Workspace
- Bilingual (English, Spanish)
Timeline
Title Clerk
TDC Auto Sales
04.2020 - 11.2021
Auto Title Clerk
Equity Auto Center
03.2018 - 02.2020
Title Clerk
LD Automotive Group
01.2017 - 02.2018
MA Certified - Medical Assisting
Apollo College
Some College (No Degree) - Accounting
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Edge Charter High School