Johanna Elum

• Trained and mentored new cashiers to ensure excellent customer service and efficient store operations.

• Managed daily cash handling, reconciliations, and ensured adherence to company cash management policies.

• Supervised store flow, ensuring optimal staffing and smooth operational processes.

• Provided training to employees on in-store applications, devices, and their functionalities.

• Played a key role in the opening of eight new store locations across the country, ensuring successful setup and launch.

• Coordinated with teams to establish operational procedures and implement company standards at new locations.

• Supported teachers in delivering lessons and maintaining a well-organized, engaging classroom environment.

• Monitored student progress throughout the year and prepared detailed reports to communicate learning outcomes and areas for improvement to parents.

• Collaborated with multidisciplinary professionals, including speech therapists, social workers, and occupational and physical therapists, to address individual student needs and enhance their educational experience.