Johanna Escobar
Hialeah,FL
Summary
Dynamic administrative with experience in scheduling and coordinating referrals. Proven track record of efficiently and accurately completing paperwork. Offers strong time management, organizational and multitasking abilities.I love to work. I love to help and most importantly is not a job for me. I believe in the difference we make as a team. The services and help we offer to impact our patients.
Overview
11
11
years of professional experience
Work History
Health Care Professional/ Referral Coordinator
Genuine Health Group
03.2023 - Current
- Demonstrated strong attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Scheduled appointments with specialists on behalf of patient
- Maintained a high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
- In charge of six nurses to assist with chronic patients in order to provide resources for them including future assistance.
- Ensured continuous availability and performance of EMR systems by promptly addressing technical issues and escalating complex problems to relevant IT teams.
Assistant Manager / Biller
North Land Dental
04.2018 - Current
- Verify accuracy of billing data and revise any errors
- Perform bookkeeping work, including posting data or keeping records
- Keep records of invoices and support documents
- In charge of general administrative duties.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Administrative Assistant
Florida Career College
08.2017 - 04.2018
- In charge of filing documents and do inventory of supplies
- Scanned all new curriculum books into college software system
- Transmitted information or documents to staff and students, using computer or mail
- Answered or forwarded calls, provided information, took messages, and scheduled appointments.
Office Clerk
Barcelona
10.2013 - 05.2017
- Responsible for opening and closing office
- Received and processed payments
- Scheduled, cancelled and rescheduled appointments
- Assisted in all areas of store operations including frame styling, dispensing, and contacts, check in/check out patients.
Education
Associate -
Miami Dade College
Miami, FLMedical Billing & Coding -
Florida Career College
Hialeah, FL04.2018
High School Diploma -
Miami Springs High School
Miami Springs, FL06.2013
Skills
- Fluent in English & Spanish
- Diligent, detail-oriented Administrative Assistant
- Knowledgeable in all office functions with strong organizational skills
- Solid team player Excels at multi-tasking in a fast-paced environment, completing projects with tight deadlines
- Superior telephone, customer service, and computer skills with proficiency in MS Word, Excel, Outlook, and PowerPoint
- ICD-10-CM & CPT-4 Coding
- Abstracting Medical Records (EMR)
- HIPAA Compliant
- Understanding of EOB
- Familiar with CMS 1500 Forms
- Medical Terminology
- CPR Certified
- HCPCS
- Insurance Verification
- Multi-line phone proficiency
- HIPAA Regulations
References
Available Upon Request
Timeline
Health Care Professional/ Referral Coordinator
Genuine Health Group
03.2023 - Current
Assistant Manager / Biller
North Land Dental
04.2018 - Current
Administrative Assistant
Florida Career College
08.2017 - 04.2018
Office Clerk
Barcelona
10.2013 - 05.2017
Associate -
Miami Dade College
Medical Billing & Coding -
Florida Career College
High School Diploma -
Miami Springs High School