Summary
Overview
Work History
Education
Skills
Certification
CORE COMPETENCIES
Timeline
Generic

Johanna Gomez

La Vernia,Tx

Summary

Experienced and certified Release Train Engineer (RTE) and Agile Coach with over 7 years of program-level experience in leading multiple cross-functional teams within a Scaled Agile (SAFe) environment. Proven ability to deliver enterprise-level value through mature agile practices, effective coordination, stakeholder engagement, and continuous improvement. Adept at facilitating PI Planning, Scrum of Scrums, ART Syncs, and enabling team self-organization. Known for building high-performing teams, fostering alignment between business goals and delivery, and mentoring Scrum Masters and Agile leaders.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Release Train Engineer / Sr. Scrum Master

USAA
11.2021 - Current
  • Lead an Agile Release Train (ART) of 15 teams and a group of Scrum Masters, driving value delivery aligned with organizational goals.
  • Facilitate and continuously improve ART-level ceremonies including PI Planning, Scrum of Scrums, ART Syncs, and retrospectives.
  • Collaborate closely with Product Managers and Product Owners to manage and prioritize the ART backlog and refine Epics and Features.
  • Enable predictability and transparency via metrics dashboards, forecasting tools, and ART-level reporting.
  • Coach and mentor Scrum Masters and Agile leaders, fostering a culture of servant leadership and continuous improvement.
  • Drive risk management, dependency resolution, and release coordination across teams.
  • Promote Lean-Agile mindset and practices among leadership and team members.
  • Participate in Agile Communities of Practice and contribute to enterprise-level process maturity.
  • Ensure compliance with internal risk and regulatory standards, including EPMO controls.
  • Analyze technical specifications to ensure compliance with industry standards and regulations.
  • Collaborate with cross-functional teams to enhance engineering processes and project outcomes.

Digital Marketing Manager / Sr. Scrum Master

USAA (Consultant via Merkle)
08.2019 - 11.2021
  • Integrated SEO and Analytics teams into enterprise agile execution model.
  • Facilitated scrum ceremonies for multiple cross-functional teams across Bank, PNC, and FASG lines of business.
  • Managed technical SEO implementation and measurement using Adobe Analytics, GSC, SEMRush, Moz, and Brightedge.
  • Led and coached teams through Agile maturity and coached a newly appointed RTE for Marketing.
  • Delivered backlog prioritization and planning across Rally, Jira, and internal PM tools.
  • Collaborated with cross-functional teams to ensure alignment on marketing initiatives and brand messaging.
  • Managed content creation for various digital channels, ensuring consistency with brand guidelines.

Data Business Solutions Analyst / Scrum Master

USAA (Contractor via TargetCW)
08.2018 - 08.2019
  • Supported enterprise digital initiatives by facilitating agile delivery for analytics and tagging teams.
  • Partnered with stakeholders to define business outcomes and visualize data via Tableau and Adobe Analytics.
  • Tracked team progress and impediment removal; coached PO and teams in agile best practices.
  • Collaborated with cross-functional teams to develop data-driven solutions.
  • Developed reports to communicate insights and actionable recommendations.
  • Leveraged advanced analytics techniques to forecast trends and inform future business strategy.

Full Stack Software Developer / Scrum Team Lead

Appddiction Studio
03.2018 - 07.2018
  • Delivered front-end and back-end development in Java and Angular.
  • Implemented agile best practices and supported SEO optimizations within app features.
  • Conducted code reviews to ensure adherence to best practices and maintainability standards.
  • Implemented RESTful APIs to enhance system integration and data exchange between front-end and back-end services.
  • Utilized version control systems like Git for efficient code management and collaboration among team members.
  • Improved website scalability by refactoring existing codebase using modular design patterns and modern web technologies.

Various Roles — Supply Chain Project Management and Engineering

TropicalFruit Export, Corporacion El Rosado, Febres Cordero Cia, Contecon Guayaquil, Coca-Cola / ARCA Ecuador
01.2007 - 01.2014
  • Led cross-functional projects in supply chain logistics, procurement, and digital transformation.
  • Managed compliance, process improvement, and vendor coordination.
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Business Analytics Certificate Program -

Texas A&M University
Online
2024

Full-Stack Developer Certificate -

Codeup
San Antonio, TX
2018

Certificate in Management Skills -

Stetson University
Online
2005

Bachelor of Science - International Commerce

Universidad De Especialidades Espiritu Santo
Guayaquil, Ecuador
2001

Skills

  • Jira Rally Clarity Confluence SharePoint
  • Mural InVision Adobe Analytics Tableau Glassbox
  • Brightedge Moz SEMRush Tealium Tridion
  • Java Angular Typescript SQL HTML/CSS Spring Framework
  • Familiarity with Design Thinking, CI/CD, and DevOps practices
  • Data analysis Project management Technical reporting Quality assurance controls Process improvement

Certification

  • Certified SAFe 6.0 Release Train Engineer (RTE)
  • Certified SAFe Program Consultant (SPC)
  • Certified SAFe Scrum Master (SSM)
  • Scrum Master Certified (SMC)
  • Certified SAFe Product Owner/Product Manager (POPM)

CORE COMPETENCIES

  • Agile Program Management
  • Agile Coaching and Mentorship
  • PI Planning & ART Execution
  • Value Stream Optimization
  • Cross-Team Communication
  • Scaled Agile Framework (SAFe)
  • Risk Management & Impediment Removal
  • Stakeholder Alignment & Reporting
  • Continuous Improvement Culture
  • Servant Leadership

Timeline

Release Train Engineer / Sr. Scrum Master

USAA
11.2021 - Current

Digital Marketing Manager / Sr. Scrum Master

USAA (Consultant via Merkle)
08.2019 - 11.2021

Data Business Solutions Analyst / Scrum Master

USAA (Contractor via TargetCW)
08.2018 - 08.2019

Full Stack Software Developer / Scrum Team Lead

Appddiction Studio
03.2018 - 07.2018

Various Roles — Supply Chain Project Management and Engineering

TropicalFruit Export, Corporacion El Rosado, Febres Cordero Cia, Contecon Guayaquil, Coca-Cola / ARCA Ecuador
01.2007 - 01.2014

Business Analytics Certificate Program -

Texas A&M University

Full-Stack Developer Certificate -

Codeup

Certificate in Management Skills -

Stetson University

Bachelor of Science - International Commerce

Universidad De Especialidades Espiritu Santo

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