Johanna Hutchison

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Responded to testing inquiries quickly and professionally to increase satisfaction.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.

• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Test and evaluate students on materials presented in classes.

Teach CPR/AED/First Aid, Bloodborne Pathogens to both the community and Healthcare levels.

• Collaborated with staff from other departments to evaluate technology needs and provide appropriate support.
• Exercised best practices in voice and data communications security protocol.
• Consulted with vendors and advised department director to resolve issues and determine equipment needs.
• Compiled and maintained online and hardcopy procedural information with standards, inventory and repair best practices.
• Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
• Diagnosed and troubleshot hardware, software and network issues.
• Researched and identified solutions to technical problems.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed and configured operating systems and applications.
• Collaborated with vendors to locate replacement components and resolve advanced problems.