Johanna Jordan
Charlotte,NC
Summary
Highly driven sales representative with experience in new-construction home sales, medical device sales, and customer-focused roles. Strong ability to build relationships, deliver persuasive presentations, exceed sales goals, and manage complex pipelines. Known for exceptional communication, attention to detail, and a solutions-focused approach that enhances the buyer experience and drives revenue.
Overview
5
5
years of professional experience
1
1
Certification
Work History
New Home Sales Specialist
Smith Douglas Homes
Charlotte, NC
07.2025 - Current
- Consistently exceed monthly and quarterly sales goals through strong follow-up, relationship building, and effective lead management.
- Deliver professional presentations to walk-in traffic, online leads, and realtor partners to drive community awareness and sales.
- Educate buyers on financing options, incentives, HOA details, warranties, and community guidelines to support informed decision-making.
- Analyze market trends, competitor offerings, and pricing strategies to position communities competitively.
Medical Device Sales- Biologics Team Manager
Southern Biologics
Charlotte, NC
04.2024 - 05.2025
- Lead and managed the biologics division, collaborating with surgeons and hospital staff to ensure enhanced patient outcomes with orthopedic and biologic products.
- Expanded a $1.4 million territory across North and South Carolina, driving growth across several existing and new product lines.
- Marketed and provided allografts and allograft services to several accounts, including fresh osteochondral allografts and meniscal allograft transplants.
- Provided in-depth product knowledge and training to new sales representatives and medical staff, ensuring comprehensive product knowledge and increased productivity.
- Developed and maintained a robust pipeline of leads and opportunities, consistently exceeding sales quotas.
Lead Server
Ink N Ivy
Charlotte, NC
01.2021 - 04.2024
- Delivered high-quality service in a fast-paced, high-volume environment.
- Managed orders and transactions using Clover and Toast POS systems.
- Provided recommendations and upsold menu items based on customer needs and preferences.
- Trained new employees, fostering a positive team culture.
Social Media and Marketing Intern
Carolina Age Management Institute
Huntersville, NC
05.2022 - 07.2022
- Created and scheduled weekly content for professional social media accounts.
- Analyzed and optimized follower engagement, reach, and account growth.
- Assisted in planning and executing live event-run social campaigns.
- Managed customer engagement through direct messages and comments, increasing platform interaction.
Vice President of Panhellenic Relations
Alpha Delta Pi Sorority
Charlotte, NC
12.2020 - 01.2022
- Oversaw chapter operations for a 100+ member organization.
- Served as spokeswoman and representative to University Staff, alumnae, and other Sororities.
Education
B.S. - Health Systems Management, Public Health
The University of North Carolina at Charlotte
Charlotte, NC05.2023
Skills
- Customer relationship management
- Conflict resolution
- Market analysis
- Product training
- Financial education
- Lead generation
Certification
Licensed NC Real Estate Broker
Timeline
New Home Sales Specialist
Smith Douglas Homes
07.2025 - Current
Medical Device Sales- Biologics Team Manager
Southern Biologics
04.2024 - 05.2025
Social Media and Marketing Intern
Carolina Age Management Institute
05.2022 - 07.2022
Lead Server
Ink N Ivy
01.2021 - 04.2024
Vice President of Panhellenic Relations
Alpha Delta Pi Sorority
12.2020 - 01.2022
B.S. - Health Systems Management, Public Health
The University of North Carolina at Charlotte