Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johanna Lam

Phoenix,AZ

Summary

Dynamic Project Coordinator at Wasserman Live with a proven track record in strategic problem-solving and effective communication. Adept at managing timelines and mitigating risks, I excel in fostering teamwork and collaboration. My organized approach and attention to detail have consistently driven project success and enhanced stakeholder satisfaction.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Project Coordinator

Wasserman Live
Phoenix, Arizona
04.2024 - Current
  • Coordinates with internal departments, as well as external vendors, to ensure successful completion of tasks.
  • Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
  • Coordinates with department leads to identify and outline solutions to client-specified challenges.
  • Identifies risks and implements mitigation strategies throughout the project lifecycle.
  • Communicates effectively with stakeholders to ensure project goals are met on time and within budget.
  • Generates and tracks change orders, and other contractual modifications affecting the budget and schedule.
  • Oversaw on-site event setup, ensuring adherence to design specifications and safety protocols.
  • Coordinates logistics for multiple events, ensuring smooth execution and client satisfaction.

Receptionist/Legal Assistant

Sweet James
10.2023 - 03.2024
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Contributed to team success by cross-training in various administrative roles, and providing backup support when necessary.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Office Manager/Project Support

Legacy Wireless Services
06.2022 - 11.2023
  • Managed office operations while scheduling appointments for department managers.
  • Updated reports, managed accounts, and generated reports for the company database.
  • Performed data gathering and research to support sourcing and cross-functional projects.
  • Verified and finalized arrangements to deliver smooth, efficient lodging for employees
  • Provided support to Project Managers in various administrative duties.

Assistant Manager

Dutch Bros
04.2021 - 06.2022
  • Mentored team members to enhance professional development and accountability in the workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Evaluated employee performance, and conveyed constructive feedback to improve skills.
  • Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.

Education

High School Diploma -

North Pointe Preparatory
Phoenix, AZ
05.2018

Skills

  • Teamwork and collaboration
  • Strategic problem-solving
  • Reliable and adaptable
  • Schedule management
  • Multitasking abilities
  • Attention to detail
  • Organized

Certification

  • Certified Notary, August 2023-2027

Languages

Spanish
Native/ Bilingual

Timeline

Project Coordinator

Wasserman Live
04.2024 - Current

Receptionist/Legal Assistant

Sweet James
10.2023 - 03.2024

Office Manager/Project Support

Legacy Wireless Services
06.2022 - 11.2023

Assistant Manager

Dutch Bros
04.2021 - 06.2022

High School Diploma -

North Pointe Preparatory
Johanna Lam
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