Johanna Lam
Phoenix,AZ
Summary
Dynamic Project Coordinator at Wasserman Live with a proven track record in strategic problem-solving and effective communication. Adept at managing timelines and mitigating risks, I excel in fostering teamwork and collaboration. My organized approach and attention to detail have consistently driven project success and enhanced stakeholder satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Coordinator
Wasserman Live
Phoenix, Arizona
04.2024 - Current
- Coordinates with internal departments, as well as external vendors, to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Coordinates with department leads to identify and outline solutions to client-specified challenges.
- Identifies risks and implements mitigation strategies throughout the project lifecycle.
- Communicates effectively with stakeholders to ensure project goals are met on time and within budget.
- Generates and tracks change orders, and other contractual modifications affecting the budget and schedule.
- Oversaw on-site event setup, ensuring adherence to design specifications and safety protocols.
- Coordinates logistics for multiple events, ensuring smooth execution and client satisfaction.
Receptionist/Legal Assistant
Sweet James
10.2023 - 03.2024
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Contributed to team success by cross-training in various administrative roles, and providing backup support when necessary.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Office Manager/Project Support
Legacy Wireless Services
06.2022 - 11.2023
- Managed office operations while scheduling appointments for department managers.
- Updated reports, managed accounts, and generated reports for the company database.
- Performed data gathering and research to support sourcing and cross-functional projects.
- Verified and finalized arrangements to deliver smooth, efficient lodging for employees
- Provided support to Project Managers in various administrative duties.
Assistant Manager
Dutch Bros
04.2021 - 06.2022
- Mentored team members to enhance professional development and accountability in the workplace.
- Created employee schedules to align coverage with forecasted demands.
- Evaluated employee performance, and conveyed constructive feedback to improve skills.
- Reduced waste and pursued revenue development strategies to keep the department aligned with sales and profit targets.
Education
High School Diploma -
North Pointe Preparatory
Phoenix, AZ05.2018
Skills
- Teamwork and collaboration
- Strategic problem-solving
- Reliable and adaptable
- Schedule management
- Multitasking abilities
- Attention to detail
- Organized
Certification
- Certified Notary, August 2023-2027
Languages
Spanish
Native/ Bilingual
Timeline
Project Coordinator
Wasserman Live
04.2024 - Current
Receptionist/Legal Assistant
Sweet James
10.2023 - 03.2024
Office Manager/Project Support
Legacy Wireless Services
06.2022 - 11.2023
Assistant Manager
Dutch Bros
04.2021 - 06.2022
High School Diploma -
North Pointe Preparatory