Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johanna Lopez Colon

Pittston,PA

Summary

Skilled in complaint resolution and computer skills, I excel in roles requiring meticulous attention to detail and a strong willingness to learn. At Wilkes-Barre General Hospital, I enhanced patient care efficiency and accuracy, significantly contributing to the team by mastering both technical procedures and customer service. My proactive approach and ability to facilitate meetings set me apart.

Overview

18
18
years of professional experience

Work History

Team Associate

Walmart
Pittston, Pennsylvania
03.2024 - 06.2024
  • Provided customer service to clients, including resolving complaints and answering inquiries.
  • Maintained inventory records and tracked deliveries.

Phlebotomist

Wilkes-Barre General Hospital
Wilkes-Barre, Pennsylvania
10.2023 - 02.2024
  • Performed venipuncture and other blood collection procedures according to established standards.
  • Maintained a clean, safe, and organized work environment.
  • Assisted in the preparation of laboratory specimens for analysis and testing.
  • Verified patient information prior to specimen collection.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Ensured compliance with federal regulations governing laboratory procedures.
  • Monitored inventory levels of supplies used in phlebotomy services.
  • Documented patient information into electronic medical records system.
  • Prepared specimens for transport to external laboratories.

Medical Assistant

Archer Health Care
Bronx, NY
02.2006 - 08.2023
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Performed venipuncture and other blood collection procedures according to established standards.

Education

Medical Assistant Certificate -

Drake School of Business
Elizabeth, NJ
03-2008

Phlebotomy Certificate -

Manhattan Institute
New York, NY
02-2006

High School Diploma -

Continental Academy
Mami Lake, Florida
06-2005

Skills

  • Meeting facilitation
  • Cleaning
  • Complaint resolution
  • Computer skills
  • Cash handling
  • Willingness to learn

Timeline

Team Associate

Walmart
03.2024 - 06.2024

Phlebotomist

Wilkes-Barre General Hospital
10.2023 - 02.2024

Medical Assistant

Archer Health Care
02.2006 - 08.2023

Medical Assistant Certificate -

Drake School of Business

Phlebotomy Certificate -

Manhattan Institute

High School Diploma -

Continental Academy
Johanna Lopez Colon