Johanna Marks
Redondo Beach,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated, eager to apply time management and organizational skills in various environments.
Overview
4
4
years of professional experience
Work History
Inmigration Forms Specialist
Southern California Inmmigration Services
Bellflower, CA
10.2019 - Current
- Exercised versatility in fast-paced, agile work environments.
- Participated in ongoing training and compliance activities.
- English/Spanish Translator.
- Assisted in developing strategies to increase customer satisfaction levels.
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Broker Reator
Millennium Empire Realty
Redondo Beach, CA
03.2008 - present
- Negotiated between sellers and buyers over property prices and settlement deals.
- Responded promptly to customer inquiries regarding account activity or transactions.
- Acted as buyer or seller representative when arranging sales.
- Negotiated contracts between buyers and sellers in a timely manner.
- Prepared detailed reports on market trends, stock prices, economic indicators.
- Conducted thorough due diligence prior to making any recommendations or purchases.
Education
Lender License
Los Angeles, CA09-2019
Broker License
Los Angeles, CA03-2008
Associate of Arts - Business Administration And Management
Argos Comunity Colleges
Guayaquil-Ecuador10-1999
Skills
- Customer Relations
- Management Collaboration
- Interpersonal Communication
- Teamwork and Collaboration
- Multitasking
- Professionalism
- Self Motivation
- Adaptability
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Inmigration Forms Specialist
Southern California Inmmigration Services
10.2019 - Current
Broker Reator
Millennium Empire Realty
03.2008 - present
Lender License
Broker License
Associate of Arts - Business Administration And Management
Argos Comunity Colleges