johanna morales

• Managed and reviewed customer accounts to ensure timely payments.

• Communicated with clients to provide payment reminders and resolve account discrepancies.

• Maintained accurate financial records and ensured compliance with company policies.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Handled cash transactions and maintained sales and payments records accurately.