Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Johanna M. Toledo-Tyson

Washintonville,NY

Summary

Accomplished leader with strategic mindset and exceptional problem-solving skills. Proficient in analyzing complex data and developing innovative solutions for optimal outcomes. Committed to collaborating with forward-thinking organizations and individuals to achieve impactful results, coordinating complex programs, and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success.

Overview

18
18
years of professional experience

Work History

GME- Residency Program Coordinator

Garnet Health Medical Center
08.2023 - Current
  • Serve as a liaison between residents, faculty, administration, and other healthcare professionals to advocate for optimal patient care outcomes within the training program.
  • GME Policy Committee member, update policy manuals regularly to reflect current best practices in graduate medical education settings.
  • Provide ongoing mentorship for residents, fostering professional development and a strong sense of community within the program.
  • Foster an inclusive work environment by promoting diversity initiatives throughout the residency program's recruitment process and operations.
  • Coordinate residents elective schedules, ensuring the Accreditation Committee Graduate Medical Education educational requirements are met.
  • Enhance residency program efficiency by streamlining administrative processes and implementing new systems.
  • Increase resident satisfaction by addressing concerns promptly and implementing solutions that benefit both trainees and faculty members.
  • Collaborate with department heads to create individualized learning plans tailored to each resident's professional goals and interests.
  • Manage budget allocations for residency program activities, maximizing resources while maintaining high-quality programming standards.
  • Monitor program performance to identify areas for improvement.
  • Evaluate program performance through comprehensive data analysis, driving continuous improvement efforts.

Graduate Medical Education Coordinating Manager -B

Health And Hospital Corporation
01.2021 - 07.2023
  • Managed liaison activities to ensure compliance with ECFMG training program standards.
  • Created daily on-boarding spreadsheets for visiting residents and fellows rotations.
  • Assisted in coordinating yearly orientation for residents.
  • Participated in yearly credentialing and onboarding of new residents.
  • Oversee resident and fellow documentation in accordance with ACGME standards.
  • Advanced New Innovations knowledge.
  • Execute all residency verification and indemnifications requests.
  • Managed and addressed concerns of residency coordinators effectively.
  • Managed bookkeeping tasks to create invoices and oversee accounts payable and receivable.
  • Reviewed monthly financial results with partners to identify opportunities to improve profitability.

Coordinating Manager LV-A

Health And Hospital Corporation
07.2015 - 12.2020
  • Spearheaded the Workplace Violence Prevention Program.
  • Addressed and resolved the medical staff inquiries to foster superior standards of service.
  • Identified operational process inefficiencies to recommend necessary improvements.
  • Oversaw personnel to maintain adequate staffing and minimize overtime.
  • Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
  • Administered annual operating and capital budget to facilitate profitability.

Assistant Coordinating Manager

Health And Hospital Corporation
08.2010 - 01.2015
  • Maintained frequent interaction with senior management to measure goal achievement and determine areas of improvement.
  • Supervised administrative staff, driving front office operations and continuous workflow.
  • Implemented office procedures, creating streamlined processes.
  • Fostered relationships with vendors to expedite orders, repairs and maintenance.
  • Leveraged multi-line phone system to answer and transfer calls to staff members.
  • Developed and monitored office budgets and processed payroll.

Clerical Associate

L-III
12.2008 - 08.2010
  • Researched and gathered information for reports, abstracting specialized, or technical data.
  • Supported staff by performing data entry and completing administrative duties.
  • Composed letters and other correspondence, fostering external communications on behalf of leadership.
  • Coordinated office operations and procedures to facilitate workflow and efficiency.
  • Managed office supply orders and inventory to support availability.

College Student Intern

Monroe College
09.2007 - 06.2008
  • Copied and faxed important documents for personnel and organized files in appropriate locations.
  • Performed training tasks in various workplace positions according to company requirements.
  • Documented processes using Microsoft Word and Excel.
  • Addressed customer inquiries and routed calls to appropriate staff members for further assistance.

Education

Bachelor of Science (B.S.) - Criminal Justice

Monroe College
Bronx, NY
04.2009

Associate of Science - Criminal Justice

Monroe College
Bronx, NY
12.2007

Skills

  • Risk Analysis
  • Workflow Processes
  • Program & Office management
  • Proactive mindset & Strategic planning
  • Project management
  • Training coordination
  • Expense tracking
  • Data management
  • Problem-solving
  • Decision-making
  • Multitasking
  • Report creation & verification
  • Analytical thinking
  • Task delegation
  • Time management

LANGUAGES

Spanish
Speak, read, write Fluently

Timeline

GME- Residency Program Coordinator

Garnet Health Medical Center
08.2023 - Current

Graduate Medical Education Coordinating Manager -B

Health And Hospital Corporation
01.2021 - 07.2023

Coordinating Manager LV-A

Health And Hospital Corporation
07.2015 - 12.2020

Assistant Coordinating Manager

Health And Hospital Corporation
08.2010 - 01.2015

Clerical Associate

L-III
12.2008 - 08.2010

College Student Intern

Monroe College
09.2007 - 06.2008

Bachelor of Science (B.S.) - Criminal Justice

Monroe College

Associate of Science - Criminal Justice

Monroe College