Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johanna Paredes

Denton

Summary

Detail-oriented crew leader with experience in customer service, cash management, and team collaboration. Successfully managed daily operations to enhance service quality and resolve customer complaints, contributing to a positive dining experience.

Overview

5
5
years of professional experience

Work History

Cashier/Crew Leader

Doubledave's Pizzaworks
Denton
02.2021 - 06.2025
  • Managed opening and closing tasks, maintaining operational readiness and security.
  • Managed cash register operations and balanced daily cash drawers.
  • Processed customer transactions efficiently and accurately at a busy pizza restaurant.
  • Maintained cleanliness and organization of the checkout area and dining space.
  • Collaborated with kitchen staff to ensure timely order fulfillment during rush periods.
  • Handled customer complaints and resolved issues to ensure satisfaction at pizzeria.
  • Performed other duties as assigned by management.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.

Hostess/Waitress

Northpoint cafe
Denton
05.2020 - 06.2025
  • Performed diverse roles including bussing, hosting, food running, and waitressing to ensure seamless dining experiences.
  • Greeted and seated guests promptly to enhance their dining experience.
  • Managed various responsibilities simultaneously to ensure smooth service.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Maintained a clean and organized dining area.

Education

Associate Business Managment - Business Managment

North Central Texas College
Corinth, TX
05-2028

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Cash handling
  • Time management
  • Inventory management
  • Food station setup
  • Sales support
  • Guest seating
  • Cleanliness maintenance
  • Payment processing
  • Effective multitasking
  • Dining crew workflow optimization
  • Kitchen staff coordination
  • Buffet setup and takedown
  • Food running
  • Table bussing
  • Strong interpersonal skills

Languages

Spanish
Professional

Timeline

Cashier/Crew Leader

Doubledave's Pizzaworks
02.2021 - 06.2025

Hostess/Waitress

Northpoint cafe
05.2020 - 06.2025

Associate Business Managment - Business Managment

North Central Texas College

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