Johanna Podeszwa
Stillman Valley,illinois
Summary
Proven team player and multitasker, excelled at Culver’s by enhancing customer satisfaction and maintaining high standards of cleanliness. Demonstrated leadership and exceptional customer service skills, significantly contributing to a welcoming dining experience. Skilled in customer engagement and efficient time management, consistently met quality expectations without compromising service speed.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Culver’s
02.2024 - Current
- Worked front counter and other areas.
- Took orders, prepared desserts, and drinks as well as collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Highschool
Daniel Academy
Rockford, ILSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Customer engagement
- Leadership qualities
Certification
CPR and AED certified
Timeline
Crew Member
Culver’s
02.2024 - Current
Highschool
Daniel Academy
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