Johanna Rivas
Gainesville,FL
Summary
With my friendly and cooperative attitude, I bring a willingness to learn and grow in a dynamic environment. My understanding of the importance of customer service and teamwork, along with the ability to handle tasks efficiently and accurately, makes me an ideal candidate to join your organization.
Overview
2
2
years of professional experience
Work History
Crumbl Crew Member
Crumbl Cookies
Gainesville, FL
04.2024 - 09.2024
- Exhibited high energy and professionalism when dealing with customers and staff.
- Maintained cleanliness and organization of workstations to enhance productivity.
- Collaborated with team members to assemble orders efficiently and accurately, meeting customer specifications.
- Provided excellent customer care by responding to requests, assisting with product selection and completing transactions.
Core Team Member
Raising Cane's Restaurants
Gainesville, FL
04.2023 - 03.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Processed customer orders accurately using point-of-sale systems.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained cleanliness and organization of dining area for optimal guest comfort.
Crew Member
Blaze Pizza
Gainesville, FL
10.2022 - 03.2023
- Greeted customers at counter to answer inquiries regarding menu items and specials.
- Prepared and served food items in compliance with health and safety regulations.
- Fulfilled orders, processed customer payments and balanced cash drawers.
- Operated kitchen equipment efficiently and maintained a clean and sanitary work environment.
- Handled high-volume orders accurately while under pressure, ensuring timely delivery of quality meals to customers.
Education
High School Diploma -
Buchholz High School
Gainesville, FL06-2024
Skills
- Attention to detail
- Strong work ethic
- Able to thrive independently or within a collaborative environment
- Multitasking and organization
- Time management
Timeline
Crumbl Crew Member
Crumbl Cookies
04.2024 - 09.2024
Core Team Member
Raising Cane's Restaurants
04.2023 - 03.2024
Crew Member
Blaze Pizza
10.2022 - 03.2023
High School Diploma -
Buchholz High School