Johanna Robinson
Belmar,NJ
Summary
Business Owner with exceptional background spent in Retail Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
19
19
years of professional experience
Work History
Store Owner
Refurbished Timeless Treasures
08.2013 - 05.2018
- Own and operated hand painted furniture store.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed purchasing, sales, marketing and customer orders efficiently.
- Optimized product positioning within store layout to increase visibility of key items resulting in higher sales conversions.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
Store Manager
Talbots
11.2006 - 03.2010
- Managed $5 million store operations and staff of 5 managers, assistant managers and 25 sales associates.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
District Manager
Gap
08.2000 - 06.2002
- Managed overall operations of a12 store district, with total volume of 28 million and management team.
- Ensured district-wide customer satisfaction product quality and financial performance.
- Provided training sessions to store managers on techniques of how to develop their employees.
- Ensured that store managers handled all aspects of business that was included among their responsibilities.
- Track individual store sales, profit loss and follow up to ensure all guidelines were met.
- Held regular management meeting to share ideas and to impart uniform standards for merchandising.
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Created robust succession plans for key positions within each location, ensuring seamless transitions and continued excellence in operations during personnel changes
General Manager
Gap Outlet
09.1999 - 08.2000
- General Manager of $16 million Gap Outlet and $10 million Banana Republic Factory Store.
- Responsible for team of 300 sales associates, 20 co-manages and assistant managers.
- Planned budgets, forecast weekly sales, manage payroll, and generated employee schedules.
- Responsible for mapping new seasonal merchandise products.
- Analyzed market trends and competitor activities to create competitive advantage
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Education
Associate of Applied Science - Fashion Buying And Merchandising
Fashion Institute of Technology
New York, NY05.1978
Skills
Community Sevice
Belmar Elementary School PTO Vice President 2016-2019
Belmar Public Library Board of Trustee 2013-Present
Monmouth County Cotillion General Chairperson 2019-2022
Volunteer for the Monmouth Park Charity Kentucky Derby Charity
Belmar Woman's Club Education Chairperson
Girl Career Institute at Douglas College/ Rutgers University House Mother
Member of the the Belmar Magical Garden
Part time Fun Jobs
Belmar Beach Pavillion selling Beach Badges
Sweet Tease Tea Room and Cafe
Timeline
Store Owner
Refurbished Timeless Treasures
08.2013 - 05.2018
Store Manager
Talbots
11.2006 - 03.2010
District Manager
Gap
08.2000 - 06.2002
General Manager
Gap Outlet
09.1999 - 08.2000
Associate of Applied Science - Fashion Buying And Merchandising
Fashion Institute of Technology
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