Johanna Rodriguez
Paterson,NJ
Summary
After four years as an esthetician, I’ve developed strong client relationships and expertise in skincare services. I’m now looking to transition into a new field where I can apply my skills, continue learning, and take on fresh challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
Fairlawn, NJ
06.2021 - Current
- Monitored inventory levels of wax supplies such as strips, pre-and post-wax lotions.
- Ordered new supplies when necessary to maintain adequate stock levels.
- Communicated effectively with colleagues regarding product availability or other issues that may arise.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
- Stocked shelves with supplies needed for the day's appointments.
- Updated and maintained customer information records and beauty services provided.
- Advised customers on proper skin care techniques and products to enhance their experience.
Sales Associate
T-Mobile
Kearny, NJ
03.2019 - 08.2020
- Held key holder responsibilities, ensuring store security and proper opening/closing procedures.
- Specialized as a mobile expert, providing customers with in-depth knowledge and support for mobile products.
- Ensured front lanes and displays were restocked in compliance with established merchandising procedures and standards.
- Delivered accurate and helpful information to guide customers in navigating the store and quickly finding the items they wished to purchase.
- Operated the POS system to scan customer purchases, calculate totals, and process transactions accurately and efficiently.
- Participated in team meetings to discuss strategies for increasing revenue or improving customer satisfaction levels.
- Performed troubleshooting of mobile devices when necessary.
Education
Parisian Beauty Academy
Hackensack, NJ06-2021
Skills
- Bilingual-Native Spanish
- Proficient in Microsoft Word and Excel
- Hospitality and accommodation
- Excellent communication skills
- Problem-solving
- POS System Operation
- Time management
Certification
- Certificate of Parisian Beauty Academy
- Barbercide Certification
- Cosmotalogy and Hairstyling License
Timeline
Wax Specialist
European Wax Center
06.2021 - Current
Sales Associate
T-Mobile
03.2019 - 08.2020
Parisian Beauty Academy
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