Johanna Salvador
Jersey City
Summary
Dedicated customer service representative with strong persuasive communication skills. Proven ability to enhance customer satisfaction through effective engagement and innovative solutions.Always ready to work and learn new things.
Overview
4
4
years of professional experience
2007
2007
years of post-secondary education
Work History
Sampler /Customer Service Representative
Noura inc. USA
New York
01.2022 - Current
- Collected product samples for quality assurance testing and analysis.
- Prepared samples according to established protocols and guidelines.
- Maintained accurate records of sample collection and processing procedures.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Promotions Assistant
Cantina Taqueria
New York
04.2025 - 08.2025
- Developed promotional materials for events and marketing campaigns.
- Assisted in coordinating community outreach initiatives to increase brand awareness.
- Managed social media accounts to engage with customers and promote events.
Catering Server
Scott Catering Co
New York
05.2024 - 11.2024
- Set up dining areas for events following specific layout guidelines.
- Served food and beverages to guests with attention to detail.
- Assisted in event preparation by organizing supplies and equipment.
Education
National Health Association - Medical Assistant
Academy of Health Careers
Jersey City, NJ 01.2007 - 06.2009
Hudson County Schools of Technology
Jersey City, NJSkills
- Customer service
- Sales strategy
- Brand promotion
- Team collaboration
- Sales negotiation
- Customer satisfaction
- Organizational skills
- Reliability
- Persuasive communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Promotions Assistant
Cantina Taqueria
04.2025 - 08.2025
Catering Server
Scott Catering Co
05.2024 - 11.2024
Sampler /Customer Service Representative
Noura inc. USA
01.2022 - Current
National Health Association - Medical Assistant
Academy of Health Careers
01.2007 - 06.2009
Hudson County Schools of Technology