Johanna Smith
League City,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
17
17
years of professional experience
Work History
Legal Assistant
Arguello Law Firm
01.2010 - 01.2015
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Real Estate Agent
ERA Real Estate
05.2002 - 08.2005
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
Pediatric Dental Assistant
Dr. David Tang, DDS
01.1999 - 08.2002
- Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
- Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
- Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
- Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
- Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
- Collaborated with dental team members for seamless coordination of care for pediatric patients.
- Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
- Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
Research and Pathology Intern
Texas Heart Institute
01.1998 - 08.1998
- Maintained high standards of quality control, ensuring accurate results through diligent adherence to laboratory protocols.
- Contributed to research efforts, assisting in the development of innovative diagnostic techniques and tools within the field of pathology.
- Developed strong relationships with colleagues across various departments, fostering a collaborative environment conducive to learning and growth.
- Enhanced patient care by collaborating with multidisciplinary teams to discuss findings and determine appropriate treatment plans.
- Conscientiously maintained detailed and accurate records of all case findings to ensure proper documentation of patient histories and facilitate future research initiatives.
Education
Bachelor of Arts - Nutritional Sciences
Texas A&M University
College Station, TX05-1998
Skills
- Fast learner
- Scheduling/Planning
- Microsoft office
- File organization
- Calendar management
- Client communication
- Document preparation
- Client support
- Proofreading
- Client service and support
- Organizational efficiency
- Document editing
- Transcription
Languages
English
Native or Bilingual
Timeline
Legal Assistant
Arguello Law Firm
01.2010 - 01.2015
Real Estate Agent
ERA Real Estate
05.2002 - 08.2005
Pediatric Dental Assistant
Dr. David Tang, DDS
01.1999 - 08.2002
Research and Pathology Intern
Texas Heart Institute
01.1998 - 08.1998
Bachelor of Arts - Nutritional Sciences
Texas A&M University
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