Johanna Truax
Milford,DE
Summary
Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Social Worker
Pace Your LIFE
Milford, DE
11.2021 - Current
- Conduct comprehensive psychosocial assessments to develop measurable outcomes, goals and interventions.
- Monitor participants' progress and adapt treatment plans to meet their changing physical, mental and psychosocial needs.
- Facilitate multidisciplinary team meetings to coordinate comprehensive support strategies for participants.
- Build strong, trust-based relationships with clients, facilitating effective support and advocacy.
- Advocate for participant rights and services increasing their access to necessary support and community resources.
- Conduct home visits to assess participants' home environment and provide psychosocial support improving participant safety and well-being.
- Develop and maintain strong relationships with community resources for successful referrals.
- Coordinate hospital and rehabilitation discharges.
- Provide crisis intervention services for participants experiencing acute mental health or substance abuse issues.
- Maintain accurate case documentation, ensuring compliance with CMS and Medicaid regulatory standards and follow HIPAA standards to maintain confidentiality of protected health information.
Mental Health Therapist
Connections
Dover DE
11.2015 - 10.2021
- Provided individual and group therapy sessions to promote mental well-being and personal growth.
- Developed personalized treatment plans based on client assessments and therapeutic goals.
- Utilized evidence-based practices to address diverse mental health issues effectively.
- Conducted crisis intervention strategies to support clients in acute distress situations.
- Maintained accurate documentation of client interactions and treatment plans per regulatory standards.
- Reduced client symptoms of anxiety and depression with cognitive behavioral therapy techniques, mindfulness exercises, and psychodynamic approaches.
- Established strong rapport with clients by demonstrating empathy, active listening skills, and cultural sensitivity.
Hospice Social Worker
Gentiva Hospice
Blue Bell, PA
01.2014 - 03.2015
- Facilitated patient assessments to evaluate psychosocial needs and develop tailored care plans.
- Collaborated with interdisciplinary teams to ensure comprehensive patient care and support services.
- Provided emotional support and counseling to patients and families, enhancing overall quality of life.
- Educated families about hospice resources, empowering them to make informed decisions regarding care options.
- Maintained accurate documentation of all social work interventions in accordance with regulatory requirements and organizational policies.
- Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
- Facilitated family meetings to discuss patient care plans.
Aging Waiver Program Supervisor
County Office of Aging in Delaware County
Eddystone, PA
09.2010 - 2014
- Directed team of 5-6 case managers with caseloads of 50-60 clients overseeing records, performance, and quality assurance.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
Education
Bachelor of Arts - Social Work
West Chester University of Pennsylvania
West Chester, PAMaster of Social Work - Clinical Track
Widener University
Chester, Pennsylvania, PA01-1998
Skills
- Empathetic approach
- Case coordination
- Client support
- Proficient in conflict management
- Attention to detail
- Client confidentiality
- Client documentation
- Referrals and networking
- Community resources
- Multicultural competence
- Resource navigation
- MS office
Certification
- Licensed LCSW -
Timeline
Social Worker
Pace Your LIFE
11.2021 - Current
Mental Health Therapist
Connections
11.2015 - 10.2021
Hospice Social Worker
Gentiva Hospice
01.2014 - 03.2015
Aging Waiver Program Supervisor
County Office of Aging in Delaware County
09.2010 - 2014
Bachelor of Arts - Social Work
West Chester University of Pennsylvania
Master of Social Work - Clinical Track
Widener University