Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Johanna Warner

West Haven,CT

Summary

Compassionate Personal Care Aide with experience in providing support to elderly and disabled clients in home settings. Skilled in assisting with daily living activities, medication management, and mobility support. Demonstrated ability to build trust and rapport with clients, enhancing their comfort and quality of life. Contributed to positive changes in clients' health and well-being through attentive care and emotional support.

Overview

41
41
years of professional experience
1
1
Certification

Work History

Personal Support Assistant/Private Hire

Joan Piccolo
West Haven, CT
02.2022 - 04.2025
  • Provided assistance to individuals with physical and or developmental disabilities in their daily activities.
  • Managed and prioritized daily schedules, ensuring efficient allocation of client's time.
  • Engaged with client and family to provide emotional support and daily living instruction.
  • Assisted clients with maintaining good health routines and reminders for medications.
  • Supported clients with communication needs.
  • Handled confidential documents and communications with discretion, safeguarding sensitive information.
  • Transported clients to medical appointments and other activities as needed.
  • Oversaw household management tasks, including coordinating with service providers and managing schedules.
  • Built strong and trusting rapport with clients and loved ones.
  • Maintained detailed records of services performed on clients.
  • Encouraged independence among clients by teaching life skills such as budgeting or grocery shopping.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Developed positive relationships with clients by communicating effectively with them on a regular basis.
  • Offered emotional support by listening to client, discussing feelings and helping solve problems.
  • Observed changes in behavior or health conditions of clients to ensure timely intervention if necessary.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Drove clients to doctors' appointments and social outings.

Paraprofessional

West Haven Board of Education
West Haven, CT
09.1984 - 09.2011
  • Taught daily life skills and behaviors to students to build practical knowledge.
  • Kept track of teaching materials and regularly stocked school supplies.
  • Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
  • Assisted students with special needs in completing tasks and understanding material.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Attended professional development workshops related to job responsibilities.
  • Distributed textbooks, workbooks, papers, and pencils to students.
  • Collaborated with teachers to adapt materials to meet diverse learning needs.
  • Supported classroom teacher with daily instruction and management of student activities.
  • Supervised students during non-instructional times, including lunch and recess.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted in the development and implementation of individualized education plans for students with special needs.
  • Assisted in the implementation of educational programs for special needs children.
  • Provided guidance to students in the classroom setting.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Offered students personalized educational, behavioral and emotional support.
  • Utilized effective communication strategies when interacting with diverse populations.
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Facilitated small group learning sessions to reinforce lesson objectives.
  • Helped implement behavior management strategies for individual students.
  • Provided clerical support to teachers, such as photocopying and organizing materials.

Education

Business

CCSU
New Britain, CT
05-1972

Skills

  • Client care
  • Medication management
  • Behavior observation
  • Record keeping
  • Schedule management
  • Emotional support
  • Life skills training
  • Trust building
  • Problem solving
  • Team collaboration
  • Critical thinker
  • Coordination skills
  • Confidentiality practices
  • Heartsaver CPR AED (CPR AED)
  • Perform well in high-demand, fast-paced environments
  • Attentive to people
  • Flexible schedule
  • Patient advocacy
  • Chauffeuring
  • Professionalism and etiquette
  • Discretion and confidentiality
  • Multi-task management
  • Patience and tact
  • Caring companionship
  • Culinary skills
  • Strong work ethic
  • Cooking and meal preparation
  • Accurate and detailed
  • Problem resolving

Certification

  • Medically Complex Certification from State of CT Department of Children and Families
  • Heartsaver-CPR AED

Timeline

Personal Support Assistant/Private Hire

Joan Piccolo
02.2022 - 04.2025

Paraprofessional

West Haven Board of Education
09.1984 - 09.2011

Business

CCSU
Johanna Warner