Johanna Wichmann
New Windsor
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Student Manager & Barista
Beanz
08.2023 - 12.2025
- Collaborated with coworkers to keep orders running smoothly and customers happy
- Engaged with customers to accurately capture and rectify orders, resulting in heightened customer satisfaction ratings
- Maintain good time management to stay on top of orders and get them out within a timely manner
Technology Intern
M&T Bank
06.2025 - 08.2025
- Collaborated in a team of four over a 10-week period to develop a web application for banking members to view credit dispute logs
- Implemented backend services with Java Spring Boot and developed a responsive frontend using Angular
- Used Docker to containerize the application within the main banking services portal
- Expanded knowledge of full stack development within an agile development environment
Education
Bachelor of Science - Computer Science, Psychology
Rochester Institute of Technology
Rochester, NY12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Cleanliness standards
- Safe food handling
- Team collaboration
Timeline
Technology Intern
M&T Bank
06.2025 - 08.2025
Student Manager & Barista
Beanz
08.2023 - 12.2025
Bachelor of Science - Computer Science, Psychology
Rochester Institute of Technology