Johanna Wint
Miami,FL
Summary
Dynamic, results-driven, non-profit professional with experience in organizational and fiscal management. Problem solver, capable of resolving complex and multiple issues. Enthusiastic leader; skilled at training, developing and motivating staff to realize full potential. Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.
Overview
15
15
years of professional experience
Work History
Executive Director
Center of Hope
05.2021 - Current
- Implementing National Social Service standards for all programs to adhere to best practices and provide top-notch programming for clients
- Re-energized and re-started Pathway of Hope program, building on previous Pathway of Hope program successes, including creating a client-focused environment
- Worked with Development Director & Area Commander to secure $1million endowment for Pathway of Hope in Miami
- Provide exemplary supervisory/coaching support to improve employee engagement and team performance with major organizational initiatives
- Assess organizational needs and create/implement tools for effective program management
- Examples include creating a new case management supervision template used for tracking case management progress with clients, case management needs and documenting areas for improvement; developing a schedule to track staff trainings; and developing a grant-funded program tracking tool to track outcomes
- Streamlined and updated policies and procedures, including creating a Policy and Procedures manual for the Center of Hope and updating the guest handbook
- Implemented HUD shelter requirements and recommendations, including creation of a “Client Lived Experience Committee” and removing barriers for shelter entry
- Participate in CoC
- Serve on the Territorial Policy & Procedure Committee
- Work with development department to secure and renew grants and contracts
- Process grants & contracts in TSAMM
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Advocated for organization and company mission to raise awareness and support.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Devised and presented business plans and forecasts to board of directors.
The Salvation Army
02.2013 - Current
Executive Director
Center Of Hope For The Salvation Army
02.2013 - 05.2021
- Supervise and manage approximately 25 program and administrative staff
- Created and maintained a trusting environment empowering staff growth and team-focused development
- Mentored staff to become good decision makers
- Effectively implemented an innovative holistic program “Pathway of Hope”
- Awarded National Best Practice for Pathway of Hope
- Work with volunteer coordinator to recruit and train volunteers
- Continually review potential funding opportunities with the grant writer to successfully increase grant funding
- Cultivate, secure and maintain major donors for The Center of Hope programs
- Staff liaison to Program Committee of Board of Directors
- Participate in and contribute to monthly Board meetings
- Develop and maintain multiple programs annual budgets
- Developed new tracking plan to measure outcomes and track program success
- Participate in inter-agency non-profit meetings to facilitate communication and build relationships with other agencies
- Implemented client focused program standards to help clients maximize their potential
- Streamlined and distilled daily activities so that the staff could work more effectively and efficiently
- National Social Service Standards Gold Star for veteran’s GPD Program
- Serve on the Territorial Pathway of Hope Steering Committee
- Facilitated and developed the strategic plan for Louisville Area Command
- Worked with the city of Louisville to develop, implement & run a Covid Isolation & Quarantine Shelter for people experiencing homelessness during the pandemic, as well as a 24 hour Healthy Shelter
- Created new services and expanded existing services including a new Homeless Day Shelter, expanded veteran services, Emergency Financial Services, financial literacy program
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Advocated for organization and company mission to raise awareness and support.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Conducted top-tier media interviews, highlighting key messages of major developments and enhancing company reputation.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Executive Director
Benedict Center for Early Childhood Education
10.2011 - 09.2012
- Developed and maintained annual budget
- Successfully increased grant funding
- Developed a fundraising plan
- Developed new pricing structure and scholarship plan
- Responsible for oversight of all building needs
- Board relations
- Managed IT needs
- Converted the accounting system and created a unified chart of accounts to better reflect the needs of a non-profit entity
- Converted the payroll system to an automated system
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Advocated for organization and company mission to raise awareness and support.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw business-wide changes to modernize procedures and organization.
Associate Executive Director
Eastern Area Community Ministries
04.2008 - 10.2011
- Planned, executed, and evaluated special event programs
- Worked with other program directors in the agency to help meet the needs of our clients
- Managed day to day IT needs
- Provided oversight for Meals on Wheels Program, including volunteer management
- Budgeting & Finance needs assessment and planning; converted the accounting system to streamline it for better reporting purposes
- Participated in Strategic Planning for the agency
- Supervised payroll processing
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Advocated for organization and company mission to raise awareness and support.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Bachelor of Arts - English
University of South Carolina
M.Div -
New Orleans Baptist Theological Seminary
New Orleans, LASkills
- Strategic thinker and planner
- Policy and Procedure Adherence
- Effective public speaker and relationship builder
- Successful fundraiser and grant writer
- Extensive experience developing volunteer boards and committees
- Excellent attention to detail and follow-through
- Proficient in Microsoft Word, Excel, and PowerPoint
- Safe From Harm Trainer
- HIPAA BA certification
- Team Leadership
- Program Leadership
- Operational Efficiency
Timeline
Executive Director
Center of Hope
05.2021 - Current
The Salvation Army
02.2013 - Current
Executive Director
Center Of Hope For The Salvation Army
02.2013 - 05.2021
Executive Director
Benedict Center for Early Childhood Education
10.2011 - 09.2012
Associate Executive Director
Eastern Area Community Ministries
04.2008 - 10.2011
Bachelor of Arts - English
University of South Carolina
M.Div -
New Orleans Baptist Theological Seminary
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