Johanna Zamora
Lake Worth,FL
Summary
Paralegal motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Family/Criminal Law Paralegal
The Legal Aid Society of Palm Beach County
08.2023 - 07.2024
- Gathered, organized and maintained case files.
- Managed communication between counsel, clients and court.
- Maintained a high degree of confidentiality while handling sensitive client information and legal matters.
- Prepared crucial legal documents, ensuring accuracy and compliance with court requirements.
- Coordinated expert witness engagements for various case types such as child custody evaluations or financial analyses in divorce settlements.
- Managed deadlines efficiently by prioritizing tasks, resulting in timely filing of court documents and prompt responses to opposing counsel requests.
- Contributed to successful trial preparation through diligent organization of exhibits, witness interviews, and evidence analysis.
- Developed strong relationships with clients, providing compassionate guidance during difficult family law proceedings.
- Managed discovery process efficiently, resulting in timely exchange of relevant information between parties involved in the case.
- Supported attorneys during trials with seamless exhibit management and efficient retrieval of pertinent documents.
- Assisted attorneys in trial preparation for successful prosecution of complex criminal cases.
Paralegal
MCA Resolve
09.2021 - 10.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
Litigation Paralegal
McKenzie Capital LLC
06.2017 - 08.2021
- Assist the in-house counsel on a case-by-case basis.
- Handle breach of contract cases in high volume from initial filing through post/pre-judgment collections.
- Schedule hearings and prepare pleadings, settlement agreements, and correspondence.
- Perform various tasks related to post/pre-judgment collection cases.
- Prepare legal documents such as notices, dismissals, and proposed orders.
- Prepare letters providing instructions to garnishees.
- Submit documents to clerks of courts throughout Florida by using the e-portal.
- Communicate with judicial assistants, opposing counsels, debtors, and garnishees on a daily basis.
- UCC search and filing
Legal Assistant
Lloyds Private Banking
01.2014 - 03.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Education
Bachelor of Science - Psychology
Miami Dade College
Miami, FLHigh School Diploma -
Westland Hialeah High School
Hialeah, FL06.2013
Skills
- Legal Research
- Client Communication
- Calendar Management
- Administrative Support
- Attorney Support
- Court Filing
- Database Research
- Negotiation
- Effective Multitasking
- Attention to Detail
- LexisNexis/Westlaw
- Fluent in Spanish
Certification
- Paralegal Certificate
- CPR Certification
Timeline
Family/Criminal Law Paralegal
The Legal Aid Society of Palm Beach County
08.2023 - 07.2024
Paralegal
MCA Resolve
09.2021 - 10.2023
Litigation Paralegal
McKenzie Capital LLC
06.2017 - 08.2021
Legal Assistant
Lloyds Private Banking
01.2014 - 03.2017
Bachelor of Science - Psychology
Miami Dade College
High School Diploma -
Westland Hialeah High School
- Paralegal Certificate
- CPR Certification
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