Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johanna I. Crespo

Kissimmee,USA

Summary

Detail-oriented office support assistant with a proven track record of efficiently managing administrative tasks to enhance workplace productivity. Recognized for reliability and effective skills, along with proficiency in scheduling, data management, and customer service, ensuring smooth operations and consistent achievement of results. Committed to fostering a positive work environment that drives organizational success.

Overview

17
17
years of professional experience

Work History

Freelance - Office Assistant

Bolo Connection LLC
03.2019 - 07.2021
  • Prepare office documents, prepare contracts, and schedule flights and hotels.

Customer Liaison

California Closets Puerto Rico
03.2008 - 12.2017
  • Customer service and President assistant
  • Receiving and transferring customer calls, actualizing customer data, entering customers sales and processing payments.
  • Managing customer contracts by verifying, scanning and entering into Quickbooks and Dashboard systems.
  • Coordinating appointments for clients and designers, as well as coordinating installation dates for clients and installers.
  • Assisting in preparation of human resources documentation including new hire employee documents and meetings.
  • Preparing and coordinating President all-employees meetings.
  • Assisting payroll department in supervising employees clock-in/clock-out, validating time off, and processing payments.
  • In charge of managing office supplies inventory and requisitions, preparing marketing materials required by the President.

Secretary of Chapter Department

College of Certified Public Accountants of PR
07.2004 - 03.2006
  • Coordinating meetings in conference rooms for the Chapters departments and for the CPA.
  • Receiving and transferring calls, preparing documents, books, powerpoint presentations, promotional flyers and all documents required for company meetings.
  • Preparing inventory of office supplies and making purchase requisitions, printing labels, sorting documents, placing them in envelopes to be delivered.

Education

Bachelor's Degree - Administrative Assistant

University of Puerto Rico
Bayamon, PR
05.2004

High School Diploma - undefined

Jose S. Alegria High School
Dorado, PR
05.1998

Skills

  • Proficient in Windows environments
  • Office administration
  • Organization
  • Verbal and written communication
  • Customer service
  • Appointment scheduling
  • Keyboarding skills
  • File management
  • Calendar management
  • Multi-line phone systems
  • Schedule management
  • Payroll processing
  • Mail distribution
  • Document preparation
  • Travel arrangements
  • Phone etiquette
  • Preparing contracts
  • Office supply inventory
  • Letter writing
  • Fast learner
  • Microsoft office
  • Data entry
  • Multitasking and time management
  • Customer relations and communications

Languages

Spanish
English

Timeline

Freelance - Office Assistant

Bolo Connection LLC
03.2019 - 07.2021

Customer Liaison

California Closets Puerto Rico
03.2008 - 12.2017

Secretary of Chapter Department

College of Certified Public Accountants of PR
07.2004 - 03.2006

High School Diploma - undefined

Jose S. Alegria High School

Bachelor's Degree - Administrative Assistant

University of Puerto Rico

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Johanna I. Crespo