Johanna J. Dell'Aquila
North Arlington,NJ
Summary
Proven expertise in digital operations and administrative efficiency, honed at Advance Local Media. Excelled in traffic management, leveraging tools like Google Ad Manager and Salesforce, and streamlined communication processes. Achieved significant improvements in team performance and SLA compliance, demonstrating exceptional organizational skills and a knack for strategic planning.
Overview
23
23
years of professional experience
Work History
Digital Operations Coordinator
Advance Local Advance Local Media
Jersey City, NJ
01.2018 - Current
- Managed multiple queues including AdOps, Optimization, Strategy, Social, Search, and local market teams.
- Reviewed and assigned tickets across various operations and outsourcing teams based on workload and expertise.
- Generated daily and monthly reports to monitor team performance, ensure SLA compliance, and process cancellations.
- Platforms familiar with: GAM, DV360, Xandr, Salesforce, Cerberus, Outlook, Slack, Teams, MS Powerpoint, MS Excel, MS Word
Executive Administrative Assistant
Advance Local Advance Local Media
Jersey City, NJ
01.2010 - Current
- Managed Company Contract files
- Coordinated communications between departments to ensure timely completion of projects.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Created spreadsheets using Excel software programs including formulas, macros and pivot tables.
- Established procedures for maintaining files of all office correspondence, memorandums, agreements, and contracts, ensuring easy access when needed.
- Reviewed and processed expense reports and invoices for accuracy and completeness.
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Researched and prepared information for presentations to high-level executives.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Delivered optimal administrative, customer service and case management support.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Made travel arrangements for employee trips and conferences.
- Managed Vice President calendar and prepared meeting agenda and materials.
- Created PowerPoint presentations used for diverse business needs.
- Compiled meeting agendas and supportive materials ahead of meetings.
Administrative Assistant
Advance Local Advance Local Media
Jersey City, NJ
12.2001 - Current
- Maintained office supplies inventory by checking stock to determine inventory level.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Developed and maintained filing systems for confidential documents and records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed office supplies inventory and placed orders when necessary.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
Education
Associate of Science - Paralegal Studies
Academy For Stenotype-Stenograph
New York, NY05-2000
Skills
- Traffic Management in Digital Operations
- Google Ad Manager
- DV360
- Xandr
- Salesforce
- Cerberus
- Word
- Excel
- Powerpoint
- Outlook
- Slack
- Teams
Timeline
Digital Operations Coordinator
Advance Local Advance Local Media
01.2018 - Current
Executive Administrative Assistant
Advance Local Advance Local Media
01.2010 - Current
Administrative Assistant
Advance Local Advance Local Media
12.2001 - Current
Associate of Science - Paralegal Studies
Academy For Stenotype-Stenograph
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