Johanne Pierre
Brockton,MA
Summary
Compassionate and dedicated Home Health Aide with recent certification and strong foundational knowledge in patient care and support. Skilled in assisting with daily living activities, administering medications, and ensuring patient safety and comfort. Possessing certifications in CPR and First Aid, I have a keen understanding of healthcare protocols and best practices. Eager to apply skills to provide high-quality, empathetic care to patients in the comfort of their own homes.
Overview
17
17
years of professional experience
Work History
Cashier
Walmart
Avon
08.2024 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Station Supervisor
Sogexpress (Sogebank)
Delmas, HAITI
12.2020 - 10.2023
- Supervising employees in my station
- Managing customer service
- Help employees fulfill their task: Transfering money for clients, solving daily issues.
- Maintained high levels of customer satisfaction with prompt resolution of issues and concerns.
Agent Senior
Sogexpress (Sogebank)
Delmas, HAITI
03.2008 - 12.2020
- Fulfilling money transfer for customers
- Helping and training new employees (new agents)
- Daily reporting to my station supervisor
- Increased client satisfaction by providing exceptional customer service and timely resolution of issues.
- Collaborated with colleagues on cross-functional projects, fostering a positive work environment.
Education
Certifified ESL Program - Basic English
Brockton Adult Learning Center
Brockton, MA2024
Certified HHA/PCA/HM - Certified Home Health Aide
Masscare Services Inc
Brockton, MA2024
Bachelor of Science - Computer Science
Uniqua
Port-au-Prince, HAITI06.2008
High School Diploma -
Lycée Marie Jeanne
Port-au-Prince, HAITI07.2003
Skills
- Patient Caring
- Vital Signs Monitoring
- Nutrition Support
- Emergency Response: CPR and first aide, prepared to respond to medical emergencies
- Customer Service
- Enthusiasm
- Leadership
- Problem solving
- Effective Communication
<Enter your own>
- Gender: Female
- Marital Status: Married
References
References available upon request.
Training
- Management (Haiti)
- America English School Institute (Haiti)
- Emergency Aide (Haiti)
- Health Agent (Haiti)
Languages
Haiti Creole
Native or Bilingual
French
Full Professional
English
Limited Working
Timeline
Cashier
Walmart
08.2024 - 06.2025
Station Supervisor
Sogexpress (Sogebank)
12.2020 - 10.2023
Agent Senior
Sogexpress (Sogebank)
03.2008 - 12.2020
Certifified ESL Program - Basic English
Brockton Adult Learning Center
Certified HHA/PCA/HM - Certified Home Health Aide
Masscare Services Inc
Bachelor of Science - Computer Science
Uniqua
High School Diploma -
Lycée Marie Jeanne