Johannie Colon Rivera
Carteret,NJ
Summary
Customer-focused professional with over 3 years of experience in both retail and beauty services. Skilled in sales, team leadership, and client relations, with a strong background in esthetics and lash extensions. As a licensed esthetician, I have expertise in skincare treatments, lash extensions, and providing personalized beauty services that enhance client satisfaction. Proven ability to meet and exceed goals, build lasting customer relationships, and maintain high standards of service and cleanliness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co-Op/Operator
Scream Truck
Stirling, NJ
03.2024 - Current
- Operated the ice cream truck, providing high-quality service in a fast-paced environment.
- Served a variety of ice cream products, ensuring consistent quality, and customer satisfaction.
- Managed the daily setup and breakdown of the truck, maintaining cleanliness and organization.
- I took customer orders and communicated product options effectively.
Lash Stylist
Lure Lash
Metuchen, NJ
10.2023 - 02.2024
- Perform high-quality eyelash extension services, with a focus on safety and client satisfaction.
- Educate clients on lash aftercare, increasing retention, and referrals.
- Maintain a clean, sanitary work environment, following industry standards.
- Upsell retail products to enhance the client experience, and increase revenue.
Stocker
Ulta Salon
Woodbridge, NJ
07.2023 - 09.2023
- Receive, organize, and stock merchandise, ensuring that products are readily available for customers.
- Maintain store organization, keep shelves clean, and ensure inventory is fully stocked.
- Assist with inventory counts, and report discrepancies to management.
- Support the team during busy periods by ensuring efficient store operations.
Brand Representative/Keyholder Manager
Hollister.Co
Woodbridge, NJ
10.2019 - 12.2022
- Delivered exceptional customer service, exceeding sales targets.
- Managed store operations, including opening and closing, and cash handling.
- Trained and mentored new team members, improving team performance.
- Managed inventory, and ensured visual merchandising adhered to brand standards.
Sales Associate
American Eagle Outfitters, Inc
Edison, NJ
08.2021 - 10.2021
- Delivered excellent customer service and product knowledge.
- Assisted in store organization, visual merchandising, and inventory management.
- Supported team efforts to meet sales targets.
Sales Associate
Tilly's
Woodbridge, NJ
04.2021 - 07.2021
- Assisted customers with product selection and styling, driving sales.
- Ensured store organization, and maintained inventory.
- Contributed to sales goals through upselling and customer service.
Education
Esthetician
Robert Fiance Beauty School
Perth Amboy, NJ05-2023
High School Diploma -
Carteret High School
Carteret, NJ07-2021
Skills
- Customer Service and Relationship Building
- Sales Achievement and Upselling
- Leadership and Team Training
- Beauty and Facial Services
- Inventory Management and Visual Merchandising
- Time Management and Organization
- POS systems
- Problem Solving and Conflict Resolution
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Licensed Esthetician
Timeline
Co-Op/Operator
Scream Truck
03.2024 - Current
Lash Stylist
Lure Lash
10.2023 - 02.2024
Stocker
Ulta Salon
07.2023 - 09.2023
Sales Associate
American Eagle Outfitters, Inc
08.2021 - 10.2021
Sales Associate
Tilly's
04.2021 - 07.2021
Brand Representative/Keyholder Manager
Hollister.Co
10.2019 - 12.2022
Esthetician
Robert Fiance Beauty School
High School Diploma -
Carteret High School
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