Summary
Work History
Education
Skills
Timeline
Generic

Johannus Iskander

Santee,CA

Summary

Proven Security Officer at Elegant Security, excelling in premises patrol and superior customer service. Demonstrated ability to resolve conflicts efficiently, exceeding customer satisfaction. Skilled in emergency response and complex problem-solving, ensuring safety and security. Achieved a significant reduction in security incidents, showcasing a high level of integrity and detail-oriented approach.

Work History

Security Officer

Elegant Security
El Cajon, CA
  • Identified suspicious activity to determine appropriate response.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
  • Coordinated with law enforcement and emergency responders during incidents and emergencies.
  • Patrolled crowds during events to preserve order and promote security.
  • Guarded restricted areas to prevent unauthorized entry.
  • Provided escorts for visitors as needed throughout the facility.
  • Checked for safety hazards and took corrective action when necessary.
  • Maintained high levels of alertness throughout shifts.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Completed day-to-day duties accurately and efficiently.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

Certificate of Technical Studies - Criminal Justice

Advanced Training Associates
El Cajon

High School Diploma -

Santana High School
Santee

Skills

  • Premises patrol
  • Stationary surveillance
  • Emergency response
  • Crime prevention methods
  • Surveillance
  • Conflict de-escalation
  • High level of integrity
  • Complex Problem-solving
  • Crime prevention
  • Superior customer service
  • Detail-oriented

Timeline

Security Officer

Elegant Security

Certificate of Technical Studies - Criminal Justice

Advanced Training Associates

High School Diploma -

Santana High School
Johannus Iskander