Johanny Flores
Las Vegas,NV
Summary
Fast learner always maintain a positive attitude and smile on my face, great work ethics and very disciplined, always punctual ,
easily adapts to different types of environments.
Overview
11
11
years of professional experience
Work History
Armed Security Officer
Designed defense
Las Vegas, NV
07.2023 - 07.2024
- Investigated reported incidents such as theft, vandalism, trespassing.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Followed safety protocols when handling firearms and ammunition.
Security Officer
Stratosphere
Las Vegas, NV
- 06.2021
- Maintained safety by quickly responding to alarms and investigating disturbances.
- Patrolled premises to ensure safety of employees and visitors.
- Oversaw premises to identify safety risks and ensure employee and visitor safety.
- Monitored and secured building entrances.
- Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items.
Sales Associate
LightTek
Las Vegas, NV
03.2015 - 12/
- Built positive and productive customer connections to drive consistent sales.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sales Associate
Jagua temporarily tattoos
Las Vegas, NV
- 01.2015
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed trusting relationships with customers by making personal connections.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Met merchandise processing standards and maintained organized and accessible work area.
- Worked with fellow sales team members to achieve group targets.
- Suggested products and services to match customers' stated needs and preferences.
- Continuously met sales goals via strategic prospecting.
- Greeted incoming customers and provided expert sales and service to drive revenue.
Cashier Customer Service
Wendys fast food restaurant
Las Vegas, NV
09/ - 09.2013
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Filled beverages and delivered food to customers.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Wrapped items and bagged.
- Trained new team members in cash register operation, stock procedures and customer service.
Education
High School Diploma -
Bonanza High School
Las Vegas, NV2013
Skills
Fluent in English
Fluent in Spanish
Able to lift 20 lbs and more
Service oriented
Friendly and helpful
Excellent communication skills
Able to stand and walk for a long period of time
- Crime prevention methods
- Interior and exterior patrol
- Investigative skills
- Observant
- Physical combat trained
- Reliability
- Security procedures knowledge
- CPR certified
- Supervision
- Cash handling accuracy
- Merchandising knowledge
- Inventory control procedures
- Sales expertise
- Listening skills
- Team player mentality
- Energetic self-starter
- Customer- and service-oriented
- Outgoing personality
- Cash register operation
- Negotiation Tactics
- Reliable and punctual
- Sales development
Timeline
Armed Security Officer
Designed defense
07.2023 - 07.2024
Security Officer
Stratosphere
- 06.2021
Sales Associate
LightTek
03.2015 - 12/
Sales Associate
Jagua temporarily tattoos
- 01.2015
Cashier Customer Service
Wendys fast food restaurant
09/ - 09.2013
High School Diploma -
Bonanza High School