Johanny Torres
Waterbury,CT
Summary
Proven Personal Assistant at HomeCare, adept in multitasking and organization, enhanced business processes through effective time management and customer service. Excelled in high-pressure environments, achieving high satisfaction levels. Skilled in accurate financial transactions and proactive problem-solving, demonstrating a strong work ethic and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Personal Assistant
HomeCare
2024.06 - Current
- Maintained appropriate filing of personal and professional documentation.
Personal Assistant
HomeCare
2020.08 - 2023.02
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Customer Service Cashier
Supermarket
2017.11 - 2018.11
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Cashier
VIM Stores
2013.05 - 2016.01
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Centro Educativo Prepara Guayaba
Santiago República Dominicana06.2023
Skills
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Personal Assistant
HomeCare
2024.06 - Current
Personal Assistant
HomeCare
2020.08 - 2023.02
Customer Service Cashier
Supermarket
2017.11 - 2018.11
Cashier
VIM Stores
2013.05 - 2016.01
High School Diploma -
Centro Educativo Prepara Guayaba
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