Summary
Overview
Work History
Education
Skills
LANGUAGES
Certification
Language
Timeline
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JOHANSELL HENRIQUEZ

New York City,NY

Summary

Hardworking and dependable professional with proven experience in customer service, cleaning, events, and general labor. Recognized for strong work ethic, adaptability, and the ability to quickly learn new skills in fast-paced environments. Skilled at working both independently and as part of a team to complete tasks safely, efficiently, and with high attention to detail. Known for reliability, professionalism, and a commitment to delivering excellent results. Fluent in English and Spanish, with strong communication skills to connect with diverse people and teams.

Overview

7
7
years of professional experience
1
1
Certification

Work History

EVENT STAFF

Yankee Stadium
03.2023 - 08.2025
  • Assisted in setting up and breaking down event areas for baseball games, concerts, and special events.
  • Directed guests to seating areas, concessions, and restrooms with courtesy and professionalism.
  • Monitored crowd activity to maintain a safe and enjoyable environment.
  • Provided excellent customer service by addressing questions and concerns quickly.
  • Collaborated with security, maintenance, and concessions teams to ensure smooth event operations.
  • Maintained cleanliness in high-traffic areas throughout events.

CLEANING STAFF MEMBER

CTCG and Amentum
12.2021 - 04.2022
  • Removed trash, swept, and mopped floors for professional cleanliness.
  • Used industrial cleaning products following strict safety guidelines.
  • Operated equipment for scrubbing, waxing, and polishing floors.
  • Collaborated with other staff to complete corporate building cleaning tasks.
  • Stripped, sealed, and finished floors as part of routine maintenance.
  • Lifted and transported heavy supplies and equipment safely.

DELIVERY DRIVER

Amazon
11.2018 - 12.2021
  • Operated company delivery vans to complete scheduled routes efficiently.
  • Delivered packages to residential and commercial addresses on time.
  • Loaded and secured parcels to prevent shifting or damage during transport.
  • Scanned packages and obtained proof of delivery using handheld devices.
  • Followed GPS navigation and route optimization for maximum efficiency.
  • Provided friendly, professional customer interactions at each stop.
  • Maintained delivery vehicle cleanliness and performed basic safety checks.
  • Met performance goals for speed, accuracy, and customer satisfaction.

SERVPRO
07.2018 - 11.2018
  • Responded to residential and commercial cleanup and restoration calls.
  • Removed water, debris, and damaged materials from affected areas.
  • Used specialized equipment for drying, dehumidifying, and odor removal.
  • Sanitized and cleaned surfaces to prevent mold and bacteria growth.
  • Assisted in packing, moving, and restoring customer belongings.
  • Maintained tools, vehicles, and equipment in safe working condition.
  • Provided courteous and professional customer service on every job site.

Education

High School - undefined

New World High School
Bronx, NY
06.2018

Skills

    Strong work ethic and dependability

    Customer service and communication

    Problem-solving and decision-making

    Safety awareness and compliance

    Team collaboration and independence

    Time management and punctuality

    Conflict resolution and professionalism

    Attention to detail and quality assurance

    Physical stamina and task handling

    Bilingual: English and Spanish

LANGUAGES

Spanish: Native/Bilingual

Certification

Driver license

F02 certificate

Security guard license

Language

English

Spanish

Timeline

EVENT STAFF

Yankee Stadium
03.2023 - 08.2025

CLEANING STAFF MEMBER

CTCG and Amentum
12.2021 - 04.2022

DELIVERY DRIVER

Amazon
11.2018 - 12.2021

SERVPRO
07.2018 - 11.2018

High School - undefined

New World High School