Cristian Carvajal
Cranston,RI
Summary
Focused administrative professional with 10+ years of experience maintaining financial records and working with broad array of accounts. Committed to on-time payments, maintaining detailed records and vendor management. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
34
34
years of professional experience
Work History
Accounts Payable Assistant
Pyramid Manufacturing
07.2006 - Current
- Receiving invoices from vendors via email or email, match invoices with packing slips and log them in Quick Book Program, keep both files paid and unpaid invoices well organized and ensure all vendors statements match records.
- Reduced payment errors by maintaining accurate vendor records and reconciling accounts regularly.
- Improved invoice processing efficiency by implementing a new accounts payable system.
- Received and reply to emails from vendors regarding open balance and provide payment schedule after getting approvals from the Controller
- Responded promptly to vendor inquiries, fostering positive relationships with external partners.
- Supported cash flow management by scheduling and prioritizing payments according to company policies and vendor terms.
- Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
- Process all credit card payments online and apply payments to client’s balance in Quick Books Process all checks deposits through bank scanner program.
Area Sales Manager
Lord & Taylor Store
01.2001 - 01.2005
- Coordinated staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Managed cash register after end of shift to balance and record accurate transactions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Customer Service Rep
TRICOM
01.1998 - 01.2000
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Rep.
CODETEL
01.1990 - 01.1998
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Arts -
CENTU
Dominican Republic12.1993
High School Diploma -
High School Santo Domingo
Dominican Republic06.1987
No Degree - General Education-University.
O & M University
Dominican Republic06.1992
Skills
- Bilingual- Spanish/English (Fluent)
- Payment Scheduling
- Expense Tracking
- Bookkeeping
- Purchase Order Management
- Payment Processing
- Organizational Skills
- Data Entry Accuracy
- Adaptability and Flexibility
- Vendor Management
- Analytical Thinking
- Budgeting Proficiency
- Financial Statements Expertise
Languages
Spanish
Native or Bilingual
Timeline
Accounts Payable Assistant
Pyramid Manufacturing
07.2006 - Current
Area Sales Manager
Lord & Taylor Store
01.2001 - 01.2005
Customer Service Rep
TRICOM
01.1998 - 01.2000
Customer Service Rep.
CODETEL
01.1990 - 01.1998
Associate of Arts -
CENTU
High School Diploma -
High School Santo Domingo
No Degree - General Education-University.
O & M University
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