Johceline Tolentino
Marietta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Call Center
International Pediatric Clinic
Marietta, GA
09.2024 - Current
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Flag Maker
Us flag maker
Marietta, GA
01.2023 - 08.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
Restaurant Hostess
La Parilla
Marietta, GA
03.2022 - 10.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
Osborne High School
Marietta, GASkills
- Interpersonal Communication
- Computer Skills
- Verbal Communication
- Customer Service
- Collaboration
- Dependable and Responsible
- Responsible and Reliable
- Bilingual
Timeline
Call Center
International Pediatric Clinic
09.2024 - Current
Flag Maker
Us flag maker
01.2023 - 08.2024
Restaurant Hostess
La Parilla
03.2022 - 10.2022
Osborne High School