Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Abalogu

Staten island,NY

Summary

Dynamic operations professional with extensive experience in operational management, driving business performance enhancements. Proven expertise in developing and implementing process improvements while fostering a collaborative environment aligned with organizational goals. Recognized as a reliable team player with a strong focus on adaptability and achieving targeted results. Proficient in strategic planning and optimizing operational efficiency to ensure sustained growth and success.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager

Synergy HomeCare of Mt Laurel
06.2025 - Current
  • Coordinate daily operations, schedules, manage calendars and arrange travel for the owner
  • Led recruiting, hiring, onboarding, training and retention of 30+ staff members reducing turnover by 20%
  • Manage third-party relationships
  • Supervised and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Increased profit by 15% through streamlining operations and efficiency improvements.

Owner and Property Manager

Luxeville Apartments
12.2023 - Current
  • Conducted thorough research on 50+ real estate properties within the Victoria Island area of Lagos State, Nigeria to analyze market competitiveness, ensuring the property reflected fair market value.
  • Evaluated industry competition quarterly to maintain a competitive advantage in the marketplace.
  • Delivered prompt, responsive customer service, building relationships that generated 30% of business through repeat clients and referrals.
  • Managed day-to-day business operations.

Director of Business Operations

Filterland Industries Ltd
12.2014 - 01.2025
  • Outsourced raw materials from local suppliers in Nigeria and international suppliers in countries such as China, Germany, and South Korea
  • Oversaw daily operations across departments and implemented quality controls to ensure high service standards
  • Achieved significant cost savings by renegotiating vendor contracts and optimizing supply chain logistics.
  • Created a system of operation that reduced material waste and operating costs, cutting waste by 20% resulting in a 5% increase in total revenue.
  • Monitored budget and utilized operational resources.


Director of Operations

Benny Hotel
12.2014 - 01.2025
  • Managed vendor contracts, cutting procurement costs by 8% and saving the hotel $25,000 per year.
  • Administered team leadership responsibilities as Director of Operations and supervised staff regarding company policies and standards.
  • Created and applied 10+ SOPs, leading to 15% higher guest satisfaction on major review platforms and collaborated with sales & marketing to introduce seasonal packages, boosting low-season bookings by 25%.
  • Facilitated weekly trainings and meetings focused on hospitality service excellence and maintained a daily checklist to monitor business operations.

Education

Bachelor of Science - Computer Science

Covenant University
Ota, Ogun State
06.2014

Skills

  • Hotel Property Management System - Palmcube
  • Recruiting
  • Data Analysis
  • Microsoft Office
  • Planning and implementation
  • Project management
  • Communication
  • Management
  • Time Management
  • Problem-solving
  • Team leadership
  • Customer service
  • Operations management

Certification

  • Data Analysis – Hagital Consulting, 2024 (Completed)
  • Full Stack Web Development – Hagital Consulting, 2024 (Completed)

Languages

English

Timeline

Operations Manager

Synergy HomeCare of Mt Laurel
06.2025 - Current

Owner and Property Manager

Luxeville Apartments
12.2023 - Current

Director of Business Operations

Filterland Industries Ltd
12.2014 - 01.2025

Director of Operations

Benny Hotel
12.2014 - 01.2025

Bachelor of Science - Computer Science

Covenant University

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