John A Borowski
Webster
Summary
Dynamic Information Technology Leader with over 30 years of experience in software development and maintenance, skilled in leveraging internal teams, vendors, and offshore staffing models to achieve exceptional results. Proven expertise in managing cross-functional projects through effective communication of expectations, timelines, and deliverables, ensuring alignment between IT and business objectives. Specialization in project governance, change management, business transformation, and quality assurance within financial and corporate systems applications. Recognized for strategic leadership and operational excellence, consistently driving growth and optimizing processes while fostering collaboration across diverse industries including insurance, financial services, retail pharmacy/healthcare, banking, and CPG.
Overview
11
11
years of professional experience
Work History
Vice President Global Business Services
Hasbro
05.2024 - Current
- Directed cross-functional teams to align operational goals with strategic initiatives.
- Implemented process improvements to enhance efficiency and reduce costs across departments.
- Developed and executed comprehensive business strategies to drive growth and market expansion.
- Mentored senior management on best practices in leadership and decision-making frameworks.
- Fostered strong relationships with stakeholders to ensure alignment on organizational objectives.
- Identified opportunities to improve business process flows and productivity.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Vice President – Vendor Management Office
Hasbro
03.2018 - Current
- Responsible for the Global Corporate Travel team
- Responsible for the Food services in the 4 Rhode Island buildings
- Responsible for the rollout of business automation function
- Responsible for rollout of Indirect Procurement capability
- Responsible for PMO, QA and offshore Global Managed Services
Sr. Director – Vendor Management Office
Hasbro
07.2017 - 03.2018
- Responsible for the Global IT Vendor Management team
- Implement best practices
- Oversight and lead all IT vendor relationships and governance
- Execution of all strategic vendor contract negotiations
- Provide updates on pricing, policy and vendor changes to key stakeholders
- Responsible for the overall IT Budget for the CIO and IT leadership
- Annual budget process
- Established cost avoidance and cost savings reporting
- Responsible for the IT procurement team
- Led the implementation of the Global Concur expense payment project
- Led the implementation of Data Retention and destruction project
- Oversight of Electronic workflow and signature project
- Responsible for the Office Services team
- Corporate Print Services
- Corporate office mailroom functions
Director – Global Managed Services
Hasbro
09.2014 - 07.2017
- Responsible for the Global Managed Service team with a total of 50 resources onshore / offshore that supports the ECC and HR SAP Global environments
- Led the RFI/RFP process to engage 3rd party support vendors for the managed services for SAP and QA team
- Responsible for the Global IT QA team
- Responsible for the Release Management of SAP and reporting solutions
- Led the implementation of a global sales forecasting solution
- Program Manager for the global SAP ECC upgrade project
- Coordination of the 3rd party offshore implementation partner
- Participated in the budgeting, planning and communications
- Introduction and management of end to end automated regression testing
- Coordination of 100+ global business users for UAT
- Implemented performance testing strategy
- Led the implementation and rollout of the UA and European Oracle Transportation Management system
Education
Associate of Science - Computer Information Systems
Worcester State University
Worcester, Massachusetts, MA06-1983
Skills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
- Coaching and mentoring
- Operations management
- Customer service
- Risk management
- Process improvement
- Contract negotiation
- Budget oversight
- Corporate communications
- OKRs and kpis
- Financial management
- Human resources
Timeline
Vice President Global Business Services
Hasbro
05.2024 - Current
Vice President – Vendor Management Office
Hasbro
03.2018 - Current
Sr. Director – Vendor Management Office
Hasbro
07.2017 - 03.2018
Director – Global Managed Services
Hasbro
09.2014 - 07.2017
Associate of Science - Computer Information Systems
Worcester State University
QUALIFICATIONS
- Led the Vendor Management office including ownership of IT Budget, Negotiations of IT software/hardware and contract spend, Office Services, Global Travel, and Automation team
- Led multiple large RFX initiatives for IT and business functions
- Led a collaboration team responsible for the Microsoft suite of applications
- Launched an internal Indirect Procurement capability utilizing a 3rd party vendor
- Successfully lead a large SAP upgrade project to ECC 7 for a global ERP solution, using internal and onshore/offshore staffing model
- Led a global managed service team that supporting enterprise solutions (ERP, BI and corporate applications) used in supporting HR, sales, finance and supply chain organizations
- Led numerous successful projects on time, within budget, and with high quality, ranging in size from $500,000 to $10 million
- Self-directed Corporate Systems Lead in 3 major acquisitions
- Experienced in defining and executing cost effective testing service models that achieve IT and business goals, as well as provide leadership support to ensure efficiency focus on our people, process and technology solutions for quality assurance
- Led effort to move the Release Management process from weekly to monthly, as well as introduce a regression testing model, which reduced defect leakage into the production environment
- Able to build strong customer relationships, strong commitment to customer satisfaction with a value-based focus
- Outstanding interpersonal skills with all levels of the organization
- Systems knowledge in Oracle/PeopleSoft 9(HRMS and Finance), SAP ECC 6.0, HANA, BOBJ, Accruent RPM, Epicor Sales Audit, Trintech ReconNet, AssureNet, Oracle/Hyperion Planning and Capital Expense v9 & v11, HFM, Workforce Planning, and Ariba
- Supported many corporate business areas including HR, Finance, Tax, Treasury, Internal Audit, Real Estate, and Procurement.