John Adam Fox
Indianapolis,IN
Summary
Highly motivated, staunch leader with operations, manufacturing and transportation experience. Excellent organization and time management skills with the ability to achieve aggressive goals in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Linehaul Support Representative
FedEx Ground
05.2023 - Current
Special Assignment Linehaul Coordinator
FedEx Ground
10.2022 - 05.2023
- Dispatched tractors to and from customer spots, meets, rail heads and FedEx stations/hubs.
- Conduct quarterly vehicle inspections and mock CSA's on tractors
- Maintained strong relationships with customers through timely communication, addressing concerns promptly, and providing quality service at all times.
- Facilitated clear communication between drivers, dispatchers, and other stakeholders throughout the shipping process.
- Managed driver schedules and assignments to ensure optimal utilization of resources and timely completion of tasks.
- Proactively addressed potential issues in the linehaul process by analyzing data trends and taking corrective action as needed.
Shipping Supervisor
EHOB Inc
05.2019 - 08.2022
- Supervised a team of 6 shipping associates who responsible for more than 200 outbound shipments daily.
- Maintained positive relationships with representatives of FedEx, UPS, and LTL/FTL carriers.
- Facilitated load planning for local, domestic, and international shipments.
- Negotiated rates with freight carriers and oversaw a $1.5M annual spend.
- Trained employees and colleagues on safe forklift operation to OSHA standard.
- Collaborated with purchasing, accounting, sales, customer service, and production serving as the subject matter expert on shipping processes.
Shipping Lead
JT International Distributors
10.2013 - 05.2019
- Collaborated closely with sales teams to address customer inquiries promptly and resolve any shipping-related issues.
- Warehouse labor, operating pickers and forklifts, sorting shipments, unloading/loading trucks
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Rental Sales Agent
Avis/Budget Group
07.2014 - 06.2017
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
Timeline
Linehaul Support Representative
FedEx Ground
05.2023 - Current
Special Assignment Linehaul Coordinator
FedEx Ground
10.2022 - 05.2023
Shipping Supervisor
EHOB Inc
05.2019 - 08.2022
Rental Sales Agent
Avis/Budget Group
07.2014 - 06.2017
Shipping Lead
JT International Distributors
10.2013 - 05.2019