John Adams
Mansfield,TX
Summary
Seasoned Deli Team Lead with experience in managing operations, overseeing staff and ensuring customer satisfaction. Proven skills in inventory management, product presentation and food safety compliance. Demonstrated ability to motivate team members for peak performance while maintaining high standards of quality service. Previous work has resulted in improved efficiency and increased sales. Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction. Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Energetic Deli Clerk with many years of retail support and service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher, and vegan. Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration. Customer-oriented Deli Clerk with several years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success. Resourceful Deli Team Lead known for high productivity and efficient task completion. Specialize in customer service, inventory management, and food safety protocols. Excel in communication, teamwork, and problem-solving to enhance store operations and customer satisfaction. Committed to maintaining quality standards and streamlining deli processes for optimal performance. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
2026
2026
years of professional experience
Work History
Deli Team Lead 2013 to 2014 Worker 2006 to 2013
Walmart
Mansfield, TX
05.2004 - 03.2025
- Ticketed, arranged and displayed merchandise to promote sales.
- Completed necessary paperwork such as accident reports, disciplinary forms and customer feedback surveys.
- Answered store and merchandise questions and led customers to wanted items.
- Placed special orders or called other stores to find desired items.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Directed staff to maintain a clean, safe and sanitary work environment.
- Cleaned shelves, counters and tables to maintain organized store.
- Analyzed sales data to identify areas of improvement within the deli department.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Bagged or packaged purchases and wrapped gifts.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Documented and entered special orders for event catering and party trays.
- Conducted regular tastings to evaluate products for freshness, flavor and presentation.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Handled returns and exchanges according to company policies.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Provided guidance to ensure compliance with food safety regulations.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Followed recipes and customer requests to prepare meals.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Created weekly schedules for deli team members based on volume forecasts and staffing needs.
- Monitored performance of all deli team members to ensure accuracy and quality standards were met.
- Maintained records related to sales for store management.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Resolved conflicts between customers or coworkers in a professional manner.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Managed daily operations, including product ordering and inventory control.
- Reviewed complaints from customers regarding food quality or service issues.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Answered customer inquiries regarding product features, pricing, and availability.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Responded to customer questions regarding product availability.
- Performed various administrative tasks such as filing documents or entering data into spreadsheets.
- Implemented cost-saving measures while maintaining high standards of quality.
- Oversaw the preparation of sandwiches, salads, soups, sides, desserts and other items according to recipes or customer requests.
- Developed goals for deli team members in order to meet department objectives.
- Sliced meats and cheeses and weighed deli items for customers.
- Offered samples to promote and upsell specials.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
- Participated in monthly meetings with store management teams.
- Prepared merchandise for purchase or rental.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Provided customers with fresh product and correct portion size to minimize shrink.
- Assisted in the training and development of new deli team members.
- Ensured customer satisfaction by providing friendly service and resolving customer issues promptly.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Assisted in the implementation of promotions or special events related to the deli department.
- Operated equipment and machinery according to safety guidelines.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Operated a variety of machinery and tools safely and efficiently.
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
Produce Associate 2004 to 2014
Walmart
Mansfield, TX
05.2004 - 03.2025
- Answered customer inquiries regarding product features, pricing, and availability.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Monitored work environment to maintain safety, cleanliness and organization.
- Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
- Restocked produce and removed expired or damaged merchandise.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
- Restocked shelves with new merchandise in a timely manner.
- Monitored temperature control systems regularly to maintain safe conditions for storing perishable goods.
- Responded to customer feedback, addressing concerns and improving service quality.
- Participated in inventory counts, verifying stock levels and identifying discrepancies.
Service Desk and Cashier August 2014 Tojune 2020
Walmart
Mansfield, TX
05.2004 - 03.2025
- Processed returns and exchanges of merchandise in accordance with store policies.
- Offered customers carry-out service at completion of transaction.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer inquiries regarding store policies and procedures.
- Helped with purchases and signed customers up for rewards program.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Processed customer payments quickly and returned exact change and receipts.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Assistant Manager
Winn Dixie Supermarket
Mansfield, TX
01.1994 - 08.2001
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recruited and trained new employees to meet job requirements.
- Proposed or approved modifications to project plans.
- Produced thorough, accurate and timely reports of project activities.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Ensured compliance with safety regulations and company policies.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Managed customer service inquiries and complaints in a timely manner.
- Analyzed business performance data and forecasted business results for upper management.
- Maintained up-to-date knowledge of company products and services.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Created reports on sales trends, inventory levels, and financial data.
Stocker
Walmart
Mansfield, TX
- Stocked shelves with merchandise to ensure availability of products for customers.
- Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
- Read orders to verify attributes and quantities of merchandise.
- Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
- Inspected stock for damage or defects and reported issues to management.
- Received and processed incoming shipments of merchandise.
- Processed returns quickly and accurately according to company policy.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Maintained accurate inventory levels through regular stock checks.
- Sorted returned merchandise for restocking or disposal.
- Stocked shelves with newly arrived products.
Education
BBA - Business Administration
University of North Texas
Denton, TX12-2003
Skills
- Inventory management
- Food safety compliance
- Sales analysis
- Team leadership
- Customer service
- Promotional marketing
- Conflict resolution
- Cross-functional collaboration
- Product merchandising
- Time management
- Employee training
- Performance evaluation
- Effective communication
- Problem solving
- Data entry
- Marketing
- Trend analysis
- Competitor research
- Staff training and development
- Policy and procedure development
- Operations management
- Product management
- Budget control
- Strategic planning
- Coaching and mentoring
- Business planning
- Expense tracking
- Shift scheduling
- Employee onboarding
- Relationship building
- Complex Problem-solving
- Project planning
- Negotiation
Timeline
Deli Team Lead 2013 to 2014 Worker 2006 to 2013
Walmart
05.2004 - 03.2025
Produce Associate 2004 to 2014
Walmart
05.2004 - 03.2025
Service Desk and Cashier August 2014 Tojune 2020
Walmart
05.2004 - 03.2025
Assistant Manager
Winn Dixie Supermarket
01.1994 - 08.2001
Stocker
Walmart
BBA - Business Administration
University of North Texas