Dynamic Process Improvement Analyst with over 8 years of experience in optimizing workflows and training staff. Proven ability to identify inefficiencies, facilitate change, and drive organizational success through effective communication and collaboration.
"The workplace is like a sports team, we are all in it to win with all positions performing their role effectively."
Overview
9
9
years of professional experience
Work History
Process Improvement Analyst/Crew Trainer
Bradshaw International, Inc.
02.2017 - Current
Analyzed operational processes to identify inefficiencies and recommend improvements.
Collaborated with cross-functional teams to implement process enhancements and streamline workflows.
Developed detailed documentation for process changes and best practices for internal teams.
Conducted training sessions to educate staff on new procedures and tools, ensuring smooth transitions.
Facilitated workshops to gather feedback from stakeholders, aligning process improvements with business goals.
Utilized data analysis tools to drive insights that informed strategic decision-making within the organization.
Identified problems and worked with senior management to develop effective solutions.
Trained employees on best practices for process management, increasing overall organizational efficiency and effectiveness.
Led change management efforts during major system implementations or updates; ensuring minimal disruption to ongoing operations while maximizing benefits from new technologies.
Implemented a robust system for tracking process improvements, enabling the organization to gauge progress towards strategic goals and objectives.
Improved process efficiency by analyzing workflows, identifying bottlenecks, and implementing solutions.
Recommended improvements for cross-functional projects and processes.
Standardized procedures across departments by creating clear documentation of best practices and protocols for all staff members.
Developed process improvement initiatives and analyzed problems to create corrective action strategy.
Leveraged on-site observation and personal interviews to identify team and individual strengths.
Trained new crew members on operational procedures and safety protocols.
Oversaw daily workflows to ensure compliance with company standards and policies.
Developed and implemented training materials to enhance crew performance and efficiency.
Mentored staff in best practices for equipment use and maintenance procedures.
Conducted regular assessments of team skills to identify areas for improvement.
Collaborated with management to streamline processes and enhance productivity levels.
Evaluated training effectiveness and adjusted programs based on feedback for continuous improvement.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Supported crew members in their professional development by identifying opportunities for advancement and providing guidance on necessary steps to achieve career goals.
Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Led initiatives to optimize resource allocation and reduce operational costs across departments.
Monitored key performance indicators to assess the effectiveness of implemented strategies and initiatives.
Education
Bachelor of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ
07-2025
Skills
Operational excellence
Process optimization
Departmental collaboration
Process improvement solutions
Training employees
Problem-solving abilities
Reliability
Excellent communication
Employee training
Analytical thinking
ISO standards
Team collaboration
Accomplishments
In 2022, I resolved the annual revenue loss of 4.3 million in Bradshaw International Inc. using process analysis and development.
Timeline
Process Improvement Analyst/Crew Trainer
Bradshaw International, Inc.
02.2017 - Current
Bachelor of Science - Industrial And Organizational Psychology