Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Aguilera

La Feria,TX

Summary

Seasoned supervisor with extensive worker scheduling and task management expertise. Strong history of developing and executing resource planning, coordination and utilization strategies to meet performance goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Transportation Officer

ISS Action
10.2021 - 08.2024

Escorts of detainees in custody while present at medical treatment facilities, courtrooms, detention facilities, and any other guard services. Implementing security screening procedures in accordance with company objectives and directives. Assisting with investigations of incidents, and preparing incident reports or other documents that convey required information. Responding to breaches of security and emergency situations. Oversee Transportation/Escorts, ensuring all required equipment/documentation for transport is loaded in vehicles or kept in vehicles prior to transport; such items include trip mileage
logs, daily driver logs, pre/post-trip inspection reports, first aid kit, accident
investigation kit, proof of insurance, restraint equipment, etc.

  • Coordinated logistics operations for seamless delivery of goods to clients on time.
  • Collaborated cross-functionally with other departments to align transportation goals with organizational objectives effectively.
  • Oversaw successful integration of new technology systems into existing transportation processes, enhancing overall efficiency.
  • Resolved customer issues promptly, maintaining high levels of client satisfaction and retention rates.
  • Implemented employee training programs to improve driver skills and reduce accident rates.
  • Created performance metrics to track driver productivity and identify areas for improvement.

Detention Officer

MTC Corrections
08.2018 - 09.2021
  • Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
  • Responded promptly to emergency situations and provided medical aid.
  • Processed inmates by taking photographs and fingerprints.
  • Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
  • Performs duties related to the detention, processing, safeguarding, security, and escort of detainees as required by the contract
  • Supervises and controls detainee behavior during the operation of the detention facility; or restrain by force if necessary, using handcuffs and other restraints
  • Exercises appropriate judgment in handling of special needs situations or detainees
  • Communicates effectively and coherently with other staff or detainees with approved facility communication devices including the telephone system, intercom system, and portable radios
  • Demonstrates effective communicative skills with detainee, public and staff
  • Performs searches of detainees, vehicles, mail items, objects capable of concealing contraband, buildings, indoor and outdoor areas which may involve feeling or detecting objects, walking, kneeling, bending or stooping for long periods of time
  • Escorts detainees (hostile, aggressive, passive, etc.) using handcuffs and other approved restraints in accordance with policy and procedure
  • Maintains company equipment and uniforms in functional condition as prescribed for by company policy
  • Transports detainees securely using ICE approved restraints and vehicles to off-site location
  • Ensures that communication radio is in good working order with a fully charged battery
  • Inspects, maintains, and cares for authorized post related equipment
  • Attends to housing, feeding, and the physical well-being of detainees, on a variety of shifts 24 hours a day
  • Enforces rules and regulations of the detention facility
  • Provides care, custody and control of detainees at all times
  • Removes detainees from holding areas using proper restraints and security measures
  • Guards detainees at deportation or exclusion hearings
  • Performs all work duties and activities in accordance with organization policies and procedures
  • Follows company-wide safety policies and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the Officer Handbook and other Company Safety Policies
  • Perform other duties as assigned

Detention Officer

Geo Group Inc
04.2015 - 08.2018
  • Performs duties related to the detention, processing, safeguarding, security, and escort of detainees as required by the contract
  • Supervises and controls detainee behavior during the operation of the detention facility; or restrain by force if necessary, using handcuffs and other restraints
  • Exercises appropriate judgment in handling of special needs situations or detainees
  • Communicates effectively and coherently with other staff or detainees with approved facility communication devices including the telephone system, intercom system, and portable radios
  • Demonstrates effective communicative skills with detainee, public and staff
  • Performs searches of detainees, vehicles, mail items, objects capable of concealing contraband, buildings, indoor and outdoor areas which may involve feeling or detecting objects, walking, kneeling, bending or stooping for long periods of time
  • Escorts detainees (hostile, aggressive, passive, etc.) using handcuffs and other approved restraints in accordance with policy and procedure
  • Maintains company equipment and uniforms in functional condition as prescribed for by company policy
  • Transports detainees securely using U.S. Marhall's approved restraints and vehicles to off-site location
  • Ensures that communication radio is in good working order with a fully charged battery
  • Inspects, maintains, and cares for authorized post related equipment
  • Attends to housing, feeding, and the physical well-being of detainees, on a variety of shifts 24 hours a day
  • Enforces rules and regulations of the detention facility
  • Provides care, custody and control of detainees at all times
  • Removes detainees from holding areas using proper restraints and security measures
  • Guards detainees at deportation or exclusion hearings
  • Performs all work duties and activities in accordance with organization policies and procedures
  • Follows company-wide safety policies and practices and adheres to responsibilities concerning safety prevention, reporting and monitoring as outlined in the Officer Handbook and other Company Safety Policies
  • Perform other duties as assigned

Education

GED -

Coral Gables
Coral Gables, FL
08.1997

Skills

    Ten years of Correctional Officer experience including two years of management experience, logisitcs, and communications Oversee transportation/escorts, conduct and provide written post check for all posts on shift Ensuring driver and motor carrier compliance with DOT regulations for the drivers Reporting incident reports to the TOM with follow up documentation Knowledge of policies and procedures to TEDS

Certification

  • Level II and III Commission Card, issued by Texas DPS, October 2021

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Lead Transportation Officer

ISS Action
10.2021 - 08.2024

Detention Officer

MTC Corrections
08.2018 - 09.2021

Detention Officer

Geo Group Inc
04.2015 - 08.2018

GED -

Coral Gables
  • Level II and III Commission Card, issued by Texas DPS, October 2021
John Aguilera