JOHN ALDAY
Concord,CA
Summary
Upbeat, customer-focused Sales Associate with 10 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. .
Achievements include growing product market share. Successful at achieving high sales numbers by working hard and serving customers' needs. Adapts easily to changing products and processes. Multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations.
Overview
12
12
years of professional experience
Work History
Territory Representative
Milwaukee Power Tools
, East Bay, CA
08.2021 - Current
- Outperformed sales goals by implementing strategic ATS programs, Spiffs, and communicating promotions to customers and being a team player
- Built Relationships with purchase agents, branch managers, district mangers which resulted to market share
- Complete detailed tracking and reporting of sales reports associated to events, conversion, and incremental business in CRM
Field Sales and Marketing Representative
Team TTI
Concord, CA
03.2018 - 08.2021
- Outperformed Sales goals by building relationships with KDM's which resulted in gaining incremental space and taking market share
- Delivered customer satisfaction and increased repeat customers by delivering exceptional customer service to a diverse population through education of product attributes
- Trained new-hires on operational rhythm and sales methods through job shadowing to increase product knowledge and productivity
Automotive Service Writer
Oil Express
Martinez, CA
08.2016 - 03.2018
- Provided exceptional customer service by qualifying customers needs and suggesting add on accessories including engine coolant, side units for transmissions, and rear diff drive line
- Communicated professionally with customers, management, and peers about services and responsibilities
- Interpreted documents, safety rules, operating instructions, and maintenance manuals
Store Associate
The UPS Store
Walnut Creek, CA
07.2013 - 03.2018
- Managed front desk by answering phones and professionally interacting with 100+ guests daily
- Trained new hires about company policies, procedures, and day-to-day responsibilities
- Responsible for assisting customers and vendors with confidential documents
- Stocked merchandise in store to ensure availability of products to customers
Retail Shift Supervisor
Powell's Sweet Shoppe
Lafayette, CA
06.2012 - 07.2013
- Doubled store sales expectations from $3,000 to over $6,000 by recommending products that would
complement customers original purchases - Conducted store resets accurately based on quarterly merchandising executions
- Held accountable for opening and closing the store while gathering accurate counts of daily transactions ranging from $3,000 to $10,000
Education
High School Diploma -
Abalones Center for Independent Study
06.2013
Skills
- Cold Calling Skills
- Relationship Building
- Friendly, Positive Attitude
- Networking Experience
- Planning & Organizing
- People Skills
- Team Member Motivation
- Marketing Trends
Accomplishments
- Grew my territory 37% with user engage and networking during events
- Promoted to a supervisor due to understanding operations and finding solutions
- Converted users that were heavily invested in the competitor brands
Timeline
Territory Representative
Milwaukee Power Tools
08.2021 - Current
Field Sales and Marketing Representative
Team TTI
03.2018 - 08.2021
Automotive Service Writer
Oil Express
08.2016 - 03.2018
Store Associate
The UPS Store
07.2013 - 03.2018
Retail Shift Supervisor
Powell's Sweet Shoppe
06.2012 - 07.2013
High School Diploma -
Abalones Center for Independent Study
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