Summary
Overview
Work History
Education
Skills
Professional Training
Timeline
CustomerServiceRepresentative
John Aldrich

John Aldrich

Tucson,USA

Summary

Proven expert with the Microsoft Identity Management Platform, my professional acumen is solving complex MIM 2016 implementations and upgrades challenges. Leveraging advanced PowerShell scripting skills and C# development, I’ve delivered critical automation solutions and operational enhancements, demonstrating exceptional problem-solving abilities and a commitment to enhancing system efficiency and security.

Overview

24
24

Years of Successful Identity Management Engineering

Work History

Contractor

Insight Global
05.2023 - Current
  • Migrated as a new buildout of Microsoft Identity Manager 2016 (MIM) implementation, including installation of Sync Service, Portal, and MIM Service, as well as PCNS, and both Internet and Extranet (DMZ) MIM SSPR
  • Advised on reconfiguration and design changes to MIM GALSync implementation of Microsoft Identity Manager 2016 (MIM)
  • Delivered build and upgrade documentation on Microsoft Identity Manager 2016 (MIM) implementation
  • Proficient in C# and VB code writing, debugging, and deployment
  • Experienced with Microsoft PowerShell scripting of MIM Service automation, Active Directory user and group management, and general business process automation.

Contractor

ALTA IT Services
06.2022 - 02.2023
  • Migrated as a new buildout of Microsoft Identity Manager 2016 (MIM) implementation, including installation of Sync Service, Portal, and MIM Service, as well as the MIM WAL and Lithnet Modules
  • Designed and built Azure B2B cross-tenant collaboration scenario using the Graph API Connector for MIM 2016 to support a meshed topology configuration
  • Advised on reconfiguration and design changes to MIM GALSync implementation of Microsoft Identity Manager 2016 (MIM)
  • Delivered build and upgrade documentation on Microsoft Identity Manager 2016 (MIM) implementation
  • Advised on installing and upgrading Azure AD Connect V2 from V1.6 with configuration migration
  • Proficient in C# and VB code writing, debugging, and deployment
  • Experienced with Microsoft PowerShell scripting of MIM Service automation, Active Directory user and group management, and general business process automation.

Customer Engineer (Microsoft Corporation)

Flexion
09.2021 - 01.2022
  • Advised customers on implementing Microsoft Identity Manager 2016 (MIM)
  • Guided customers on the installation of Microsoft Identity Manager 2016 (MIM)
  • Assisted customers in resolving various errors in Microsoft Identity Manager 2016 (MIM)
  • Delivered training to customers on Microsoft Identity Manager 2016 (MIM)
  • Advised customers on implementing Azure AD Connect V2
  • Guided customers on the installation of Azure AD Connect V2
  • Assisted customers in resolving various errors in Azure AD Connect V2
  • Experienced with Microsoft PowerShell scripting of MIM Service automation, Active Directory user and group management, and general business process automation.

MIM Consultant

Fusion Alliance
03.2021 - 06.2021
  • Performed Service Pack 2 upgrade of MIM 2016 Synchronization and Portal/Service components
  • Analyzed, diagnosed, and resolved various issues with MIM Sync service object processing, MIM SharePoint site function and MIM portal configuration
  • Subject Matter Expert (SME) on MIM 2016
  • Experienced with Microsoft PowerShell scripting of MIM Service automation, Active Directory user and group management, and general business process automation
  • Delivered resolution of operational issue escalation and remediation of impediments to business continuity services
  • Submitted for approval and implement changes to the end-client production environment
  • Developed operations documentation, including a detailed upgrade guide and validation testing specification.

Lead Systems Engineer

ProKarma, Inc
11.2020 - 12.2020
  • Deliver expert consulting services on complex MIM 2016 solution development, operations, and implementation of features, including Portal Group Management, PowerShell Management Agents, and custom SQL data processing
  • Subject Matter Expert (SME) on MIM 2016
  • Experienced with Microsoft PowerShell scripting of MIM and FIM automation, Active Directory user and group management, and general business process automation
  • Delivered resolution of operational issue escalation and remediation of impediments to business continuity services
  • Submitted for approval and implement changes to the end-client production environment
  • Developed operations documentation.

Associate Consultant

HCL America
11.2016 - 09.2020
  • Delivered expert consulting services on complex MIM 2016 / FIM 2010 R2 solution operations and implementation of directory integrations, including Workday HR
  • Lead operations supporting MIM 2016 / FIM 2010 R2 solution implementations, two with Portal deployed for multiple sync rules, workflows with a custom library, and group and user management between numerous data sources
  • Subject Matter Expert (SME) on MIM 2016 / FIM 2010 R2
  • Provide deployment, configuration, and operation problem solving of Password Change Notification Service (PCNS)
  • Experienced with Microsoft PowerShell scripting of MIM and FIM automation, Active Directory user and group management, and general business process automation
  • Mentored offshore operations team of five people
  • Developed operations documentation.

MIM Consultant

Windows Management Experts
12.2018 - 03.2020
  • Provided expert consulting services on complex MIM 2016 solution operations, including user and group management, self-service password reset, portal, and multiple sync server configurations
  • Configuration and operational support of Azure AD Connect for on-premise Active Directory synchronization of user and group objects to cloud tenants
  • Provisioning and licensing Office 365 resources with PowerShell scripting and dynamic groups in Azure
  • Subject Matter Expert (SME) on MIM 2016
  • Developed operations documentation.

FIM Consultant

QData, Inc.
05.2016 - 11.2016
  • Provided expert consulting services on complex MIM 2016 / FIM 2010 R2 solution operations, including management responsibilities
  • Lead operations supporting MIM 2016 / FIM 2010 R2 solution implementations, two with Portal deployed for multiple sync rules, workflows with a custom library, and group and user management between numerous data sources
  • Mentor offshore operations team of five people
  • Subject Matter Expert (SME) on MIM 2016 / FIM 2010 R2
  • Developed operations documentation.

MIM 2016 / FIM Consultant

Signature Consultants
06.2015 - 08.2015
  • Provided expert consulting services on complex FIM solution implementation and management, including design, development, and deployment responsibilities
  • Supported multiple FIM 2010 R2 synchronization servers, with extensive metaverse and rules extension code, were overhauled in this project.

Software Engineer

Katten Muchin Rosenman LLP
09.2014 - 05.2015
  • Technical Lead on complex FIM/ILM/MIIS solution implementation and management, including design, development, and deployment responsibilities
  • Myriad connected systems requiring provisioning of identities and metadata updates
  • Developed custom (extensible) Management Agents and Rules Extensions in C#.NET and VB.NET
  • Incorporated third-party systems into user management through custom development work connecting via web services, etc
  • Planned and presented technical proposals to committees for proposed changes to the end-client production environment.

Security Architect

HealthCare Partners
12.2013 - 05.2014
  • Provided expert design and development, administration, and implementation services of a complex solution with Microsoft Forefront Identity Manager.

Solutions Engineer

SADA Systems
10.2013 - 12.2013
  • Identity management expert delivering FIM Sync solutions to higher education customers with user counts nearing one million provisioned to Office 365
  • Developed custom FIM 2010 Sync solutions with custom C#.NET rules extensions.

MIM 2016 / FIM Consultant

TEKSystems
03.2013 - 09.2013
  • Identity management expert providing FIM, SQL, and AD administration and operations support to a global Energy company's operations.

Microsoft Services Consultant

Microsoft Corporation
11.2011 - 03.2013
  • Sample Projects: Customer: US State Government Agency Albany, NY
  • Project Purpose: Migration of ILM to FIM with AD DS domain synchronization and password management
  • Description: We were able to boost the performance of Identity Management processing between multiple AD DS domains and seamlessly perform a parallel migration of password management for the customer in rapid delivery
  • Customer: Major US Retailer in Minneapolis, MN
  • Project Purpose: Build, Stabilize, and Deploy a Canada expansion to their existing ILM 2007 implementation
  • Description: Buildout of a new file-based Management Agent to import from SAP as an additional authoritative source to an existing, three-server ILM 2007 solution, including new rules extension development, rigorous unit, and scenario testing, was planned and performed.

Software Engineer / Systems Analyst

Katten Muchin Rosenman LLP
10.2004 - 11.2011
  • Technical Lead on complex MIM/FIM/ILM/MIIS solution implementation and management, including design, development, and deployment responsibilities
  • Automated business processes, credential synchronization, and role-based network access control
  • Planned and presented technical proposals to committees for proposed changes to the production environment.

Application Analyst

Katten Muchin Rosenman LLP
10.2002 - 10.2004
  • Designed, implemented, and managed a complex Microsoft Systems Management Server solution, including software repackaging and deployment
  • Responsible for third-level support of firm-wide systems, applications, networking infrastructure
  • Produced and maintained technical design, policy, and procedural documentation.

Technical Support Analyst

Katten Muchin Rosenman LLP
10.2001 - 10.2002
  • Responsible for second-level support in a diverse Windows networked environment
  • Documented and monitored support activities and tracked computer assets.

Help Desk Technician

Katten Muchin Rosenman LLP
10.2000 - 10.2001
  • Responsible for acting as the primary interface for ensuring the continuity of computer systems by providing technical expertise and assistance to resolve technical problems
  • Analyzed problems to attempt resolution or escalate more advanced issues to the proper level of technical support staff.

Education

Skills

Microsoft Identity Management Platform

Forefront Identity Manager

Identity and Access Management

C Sharp dotNET Development

Windows PowerShell Advanced Scripting

Microsoft Entra ID Connect

Professional Training

Oxford Computer Group MIM/FIM/ILM basic to advanced courses

Microsoft Campus Identity Management course and laboratory work

Timeline

Contractor

Insight Global
05.2023 - Current

Contractor

ALTA IT Services
06.2022 - 02.2023

Customer Engineer (Microsoft Corporation)

Flexion
09.2021 - 01.2022

MIM Consultant

Fusion Alliance
03.2021 - 06.2021

Lead Systems Engineer

ProKarma, Inc
11.2020 - 12.2020

MIM Consultant

Windows Management Experts
12.2018 - 03.2020

Associate Consultant

HCL America
11.2016 - 09.2020

FIM Consultant

QData, Inc.
05.2016 - 11.2016

MIM 2016 / FIM Consultant

Signature Consultants
06.2015 - 08.2015

Software Engineer

Katten Muchin Rosenman LLP
09.2014 - 05.2015

Security Architect

HealthCare Partners
12.2013 - 05.2014

Solutions Engineer

SADA Systems
10.2013 - 12.2013

MIM 2016 / FIM Consultant

TEKSystems
03.2013 - 09.2013

Microsoft Services Consultant

Microsoft Corporation
11.2011 - 03.2013

Software Engineer / Systems Analyst

Katten Muchin Rosenman LLP
10.2004 - 11.2011

Application Analyst

Katten Muchin Rosenman LLP
10.2002 - 10.2004

Technical Support Analyst

Katten Muchin Rosenman LLP
10.2001 - 10.2002

Help Desk Technician

Katten Muchin Rosenman LLP
10.2000 - 10.2001

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