John Allums
Atlanta,GA
Summary
Professional dedicated to safety by establishing continuous patrols and effectively securing assigned buildings. Known for strong work ethic to provide safe and secure environment.
Overview
1
1
year of professional experience
Work History
PV2 National Guard
National Guard
Atlanta, GA
04.2023 - Current
- Conducted security checks and patrols to ensure the safety of personnel and property.
- Provided information regarding facility policies and procedures to visitors.
- Monitored surveillance equipment for suspicious activities or persons.
Front of House Employee
Stephanie Moore
Fayetteville, GA
02.2024 - 05.2024
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Organized menus and ensured they were properly stocked at each table.
- Assisted with seating arrangements to ensure comfortability for guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Provided take-out services to customers who preferred to dine offsite.
- Communicated orders to kitchen staff in an accurate and timely fashion.
- Checked food quality regularly before serving it to customers.
- Resolved any customer complaints or issues promptly with professionalism.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Tracked inventory levels of necessary supplies such as utensils, straws, napkins.
- Cross-trained in other areas such as bussing tables or bartending if needed.
- Enforced safety protocols within the restaurant environment at all times.
- Assisted with training new front of house employees on procedures and policies.
- Provided information about local attractions or activities that may be of interest to customers.
- Explained menu items, took orders and delivered food courses according to instruction.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
- Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
- Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
- Stocked and maintained buffet tables to keep ample food offerings available to guests.
- Greeted and talked pleasantly with customers to promote positive image for business.
- Worked with managers to report and resolve customer issues or concerns.
- Delivered guest orders to correct tables or take-out counter.
- Filled soft drink cups and poured hot coffee and tea for patrons.
- Trained and mentored new FOH staff in restaurant procedures, food safety and customer service standards.
Education
Langton Hughes Highschool
Atlanta05-2025
Skills
- Reporting skills
- Public Safety
- Physical Stamina
- Incident Reporting
- Physical Fitness
- Document Preparation
- Visitor management
- Punctuality
- Strong Work Ethic
- Food allergy awareness
- Professional Appearance
- Menu knowledge
- Phone Etiquette
- Money Handling
- Team Collaboration
- Guest Relations
- Payment Processing
- Complaint Handling
- Greeting guests
- Order Taking
- Training and mentoring
- Staff Coordination
Affiliations
- JROTC for 2 years
- Wrestling Team
- Volunteered for the Bobby Tillman marathon
- Volunteered for a Turkey Drive for JROTC
- Volunteered in a Veterans Day Program for JROTC
Timeline
Front of House Employee
Stephanie Moore
02.2024 - 05.2024
PV2 National Guard
National Guard
04.2023 - Current
Langton Hughes Highschool