Improved construction project efficiency by streamlining processes and implementing best practices.
Evaluated subcontractor performance to maintain quality standards and ensure timely completion of tasks.
Identified cost-saving opportunities through careful analysis of construction plans, materials, and labor requirements.
Assisted clients in the selection of building materials while considering factors such as durability, aesthetics, and environmental impact.
Consistently met or exceeded client expectations in terms of overall project quality 19.
Liaised between clients and contractors during disputes resolution process maintaining harmonious working relationships.
Collaborated with architects and engineers to ensure seamless integration of design elements into construction projects.
Bar Manager
The Travel Bar
10.2021 - 02.2024
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Crafted special drink and cocktail menu items for seasonal offerings.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Developed strong relationships with suppliers, negotiating favorable terms and pricing.
Real Estate Agent Assistant
Remax Towne & Country Realty
05.2016 - 09.2020
Maintained client database accurately using CRM software systems allowing efficient tracking of leads and follow-ups resulting in better customer relations management strategies implementation.
Maintained a strong knowledge of current real estate laws and regulations ensuring compliance within the agency''s practice.
Coordinated inspection appointments to ensure prompt completion of necessary steps toward closing transactions.
Developed strong relationships with clients through attentive customer service, leading to repeat business and referrals.
Prepared marketing materials to attract potential clients, resulting in increased leads and overall sales.
Head Bartender
Amway Center
09.2014 - 04.2016
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Educated staff on responsible alcohol serving practices; created a safe and enjoyable atmosphere for guests while reducing liability risks.
Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
Bar Manager
Tellers Chophouse
01.2011 - 09.2014
Closed out cash register and prepared cashier report at close of business.
Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
Mentored and trained staff members to ensure exceptional customer service standards.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Bartender
H20 Seafood Grill
10.2001 - 05.2009
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.