John Amaya
San Jose,CA
Summary
Dedicated security professional with extensive experience at Securitas Security Services USA, adept at incident reporting and CCTV surveillance. Proven ability to enhance safety through proactive risk assessment and exceptional customer service. Recognized for effectively deescalating situations and maintaining a secure environment, ensuring peace of mind for all stakeholders.
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
5
5
years of professional experience
Work History
Security Officer
Securitas Security Services USA
10.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Hospital Security Officer
Allied Universal Security Services
03.2020 - 01.2023
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
Education
MBA - Cyber Security
San Jose State University
San Jose, CA03-2018
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Surveillance
- Patience and tolerance
- Package handling
- Surveillance monitoring
- Workplace safety
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Data entry
Timeline
Security Officer
Securitas Security Services USA
10.2023 - Current
Hospital Security Officer
Allied Universal Security Services
03.2020 - 01.2023
MBA - Cyber Security
San Jose State University
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