Sandra Montero

Proven Customer Service Representative with a track record of enhancing customer loyalty at Oak Harbor Freight Lines Inc. through exceptional problem-solving and active listening skills. Expert in managing high-stress situations and resolving conflicts, significantly reducing wait times. Skilled in data entry and conflict resolution, adept at turning challenges into opportunities for growth. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.