Summary
Overview
Work History
Education
Skills
References
Timeline
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John Armstrong

La Puente,CA

Summary

Experienced, high energy and efficiency driven person who has functioned in many different levels of sales, operations, and self employment

Overview

33
33
years of professional experience

Work History

MHA

Frito Lay
Rancho Cucamonga, CA
01.2018 - Current
  • 2018 to 2024 forklift operator, loading/unloading, rotating product per frito lay systems
  • Research and reconciling of receiving discrepancies
  • ASRS/crane & conveyor systems operator
  • CPC/Robot arm systems operator
  • Material handler auditor

  • 2024 to 2025 INVENTORY SPECIALIST
  • Responsible for all Roll stock inventory
  • Weekly inventory of Raw Materials including climbing of 60/70’ corn/cornmeal silos and rail car measurement.
  • Transfer of all information to hard copies
  • Communication and coordination of roll stock locations with packaging machine operators and Lead for maximum efficiency

Owner

J&L Janitorial
La Puente, CA
01.2006 - Current
  • Responsible for all sales /operations/human resources of 6 man janitorial company
  • Started and steadily grown business over 7 years by organized plan to canvas potential sales areas, focusing on property managers and hiring commissioned salespeople to focus on sales potentials.
  • Have been able to expand services into floor cleaning and windows
  • Have handled all workers compensation and insurance audits and client claims
  • Have kept payroll and supply demands down by setting monthly goals and monitoring weekly
  • Continues to maximize employee productivity by ongoing training , highlighting efficiency opportunities and detailing routines
  • Have kept coworker conflicts to a minimum by setting standard for work routine and appropriate work conversation
  • Have minimized workers compensation premium rates by implementing work safety routines and guidelines

Co-Owner

Coco-Na-Dre Cafe/Coffee House
La Puente, CA
01.2010 - 01.2012
  • With partner completely built coffeehouse/cafe from ground up
  • Was responsible for detailing initial Business plan
  • Was responsible for Market research in business area i.e. traffic flows, foot traffic studies, demographic surveys
  • With business partner negotiated contract/lease with building owner
  • Responsible for Budget forecast from start to opening
  • With partner secured overall funds
  • Hand drafted overall measurements and placement of dining room and kitchen to maximize operations and sales
  • Submitted and reviewed plans with city, fire and health department and inquired as to all revisions. i.e. placement of 6 sinks, appliances, fire extinguishers, approved flooring, ceiling etc
  • Insured all health department requirements were in place during buildup by familiarizing oneself with code book
  • Was hands on with construction process to insure all city and health department plans/requirements were in place and to minimize costs. I.e. gas/plumbing, tile work, design and paint, appliance installation
  • Recruited help from Starbucks store manager for menu implementation and taste testing
  • Did final walk through with city and health inspectors to receive business and health license
  • After opening set and tracked Daily, weekly, and monthly sales and operations goals
  • Weekly challenged menu and add on sales
  • Gathered documentation for partner to review with BOE
  • Launched and help co-ordinate La Puente artwalk through initial conversation with Art foundation president
  • Curated Coco NA Dre art gallery for quarterly art walk

Goodsflow Receiving ASM

IKEA
Covina, CA
01.2003 - 01.2006
  • Responsible for all ASM functions of a Receiving department
  • Handled daily opening of IKEA store I.e alarm, safety functions
  • Within 15 minute time frame had to account for 15 to 20 coworkers, insure morning stretches were done, forklift pre-shift inspections were complete, invoices and trucks were ready to go
  • Was responsible for 15 forklifts including scheduled Preventative maintenance, keeping service budget goals, battery upkeep, safety issues
  • Was certified through Ives as Forklift Trainer and Handled all receiving/replenishment forklift training and certification
  • Utilized excellent performance of Receiving team as a support for replenishment within warehouse areas
  • Had to insure bin filling accuracy by routine product checks and system audits
  • Insured no bottlenecks within overall goods flow process by continual adjustment of staffing
  • Insured daily overstock was put into correct warehouse overstock locations by system audit and physical walk
  • All delivery note discrepancies walked daily and reconciled with Logistics Administration
  • All received damages reconciled with recovery department and DC
  • Daily co-ordination and communication with DC regarding full incoming trailers, outgoing empty trailers and live loads
  • Daily training and coaching of team
  • Responsible for all corrective action, hiring and termination of employees
  • Responsible for annual reviews for all receiving co-workers

Goodsflow Receiving/Replenishment ASM

IKEA
Covina, CA
01.2002 - 01.2006
  • Responsible for all ASM functions of Replenishment department
  • Hired, trained, and developed new receiving/replenishment team for New IKEA store while closing old Store
  • Developed basic on the floor training
  • Daily walks with Sales managers regarding incoming product and goods flow preparation
  • Daily co-worker training regarding merchandising and flexible space
  • Insured sales floor and bin filling accuracy by routine product checks
  • Insured no bottlenecks within overall goods flow process by continual adjustment of staffing
  • Insured daily overstock was put into correct warehouse overstock locations by system audit and physical walk
  • All delivery note discrepancies walked daily and reconciled with Logistics administration
  • Daily training and coaching of team
  • Responsible for all corrective action, hiring and termination of employees
  • Responsible for annual reviews for all receiving/replenishment coworkers

Cookshop & Home Organization Salesmanager

IKEA
Covina, CA
01.2000 - 01.2002
  • Managed 2m cook shop department and 2.2m Home Organization department totaling 4.2 million in sales
  • Hired, trained, and developed struggling department team to pass District Commercial Review
  • Two years ran consistent 15% increase in Home Org. and 17% increase in Cook shop
  • Responsible for all manual ordering of stock and maintenance of ordering system
  • Daily co-worker training regarding merchandising and flexible space
  • Responsible for all restructuring of department to find sales opportunities and keep IKEA and department priorities at the forefront
  • Weekly walks with Communication and Interior design department to plan weekly floor moves and identify sales opportunities
  • Daily training and coaching of team of 6
  • Responsible for all corrective action and hiring and termination of employees
  • Responsible for annual reviews

Rugs/Flooring & Textiles Salesmanager

IKEA
Covina, CA
01.1999 - 01.2000
  • Sales department manager for 1.7m Rug department and 3.2m textile departments totaling 4.9 million in sales
  • Hired, trained, and developed struggling team within new department
  • First year ran 21% increase in Rugs/flooring. and 19% increase in Textiles
  • Second year ran 19% in Rugs/flooring and 17% in textiles
  • Was responsible for training Los Angeles area managers within Rugs and textiles
  • Responsible for all manual ordering of stock and maintenance of ordering system
  • Daily co-worker training regarding merchandising and flexible space
  • Responsible for all restructuring of department to find sales opportunities and keep IKEA and department priorities at the forefront
  • Weekly walks with Communication and Interior design department to plan weekly floor moves and identify sales opportunities
  • Daily training and coaching of team of 6
  • Responsible for all annual reviews, corrective action, hiring and termination of employees

Flow Team Leader

Target
Covina, CA
01.1992 - 01.1998
  • Managed 20 employees to complete daily incoming goods
  • Assisted in hiring, corrective action, termination, training and developing replenishment and truck unloading teams
  • Insured no bottlenecks within overall goodsflow process by continual adjustment of staffing
  • Responsible for overall fill of the store by adjusting activity areas
  • Responsible for annual reviews for all truck unloading and replenishment teams
  • Daily communication with Sales Team Leaders regarding incoming goods

Chargeback

Target
Covina, CA
01.1994 - 01.1995
  • Handled all processing and shipping of returned goods
  • Daily processing of RTV's , RTS's markdowns, goodwill, and recyclables
  • Daily communication with manufacturers and vendors to insure credits were handled and processed in a timely manner
  • Processed and checked in small deliveries i.e. jewelry,electronics
  • Had to insure all documentation was current for audits
  • Weekly communication with Sales Team Leaders regarding markdowns and returns

Education

GED -

La Puente High School
La Puente, CA
04-1991

Skills

  • Extreme attention to detail
  • Efficiency awareness
  • Material/stock troubleshooting
  • Inventory specialization
  • PIT safety and specialization
  • Manager and peer communication

References

Available upon request.

Timeline

MHA

Frito Lay
01.2018 - Current

Co-Owner

Coco-Na-Dre Cafe/Coffee House
01.2010 - 01.2012

Owner

J&L Janitorial
01.2006 - Current

Goodsflow Receiving ASM

IKEA
01.2003 - 01.2006

Goodsflow Receiving/Replenishment ASM

IKEA
01.2002 - 01.2006

Cookshop & Home Organization Salesmanager

IKEA
01.2000 - 01.2002

Rugs/Flooring & Textiles Salesmanager

IKEA
01.1999 - 01.2000

Chargeback

Target
01.1994 - 01.1995

Flow Team Leader

Target
01.1992 - 01.1998

GED -

La Puente High School
John Armstrong